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Article #58Re: Employee Development, &c/G'house
From: L. H. Garlinghouse
Date: Fri, 24 Jul 1998 00:00
Date: Fri, 24 Jul 1998 00:00
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"Daniel J O'Leary" says: > There are people who advocate dispensing with the traditional performance > appraisal. > In these systems, how does the company handle the employee development > question? > Where does one identify the desired skills, behaviors, and aspirations and > document > the plan to move the employee forward? ================ I am supportive of dispensing with the traditional performance appraisal schemes. As to employe development, surely someone in the organization has an idea as to what needs to be done, i.e. the desired output of a given position. That should lead to defining the required/desired skills, talents and abilities. This in turn leads to needs assessment and then training objectives if required. Fostering education and training by tuition and materials reimbursement allows the employe to take the initiative. Looking at who is taking the language, or the accounting courses or whatever is a window at employee aspirations, etc. Or who has "agile learner" potential. Presumably an employe would have some regular, meaningful dialogue with someone in management, which could serve to communicate what the company wants/needs and what the employee wants/has. Ideally, given the opportunity, the employe will move him/herself forward given the chance - with or without management. I know some forklift drivers with impressive degrees of computer literacy that they developed entirely on their own. Anecdotal material tells of one company that decided that computer skills would be a desireable thing to have in their workforce. They got a deal on a mess of pc's, made them available at cost to their employes through a payroll deduction, and were far ahead of the rest of their industry as far as computer literacy went. Computer literacy classes probably were in there somewhere, but I don't know all of the story. In short, there are a lot of opportunities that do not seem to depend on the formal control mindset that seems to go along with most appraisal schemes. If there is open, nonpunitive 2-way communications along with a sense of direction all of this should happen faster than if the system is waiting on the annual review to take place. << All opinions, statements, &c are my own>> L.H. Garlinghouse, C.Q.E. Pocahontas AR U.S.A. (870) 892-4586 ext 7659 garlinghou@waterlooindustries.com
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1159be,f72052e65c0745ca,start X-Google-Attributes: gid1159be,public From: "L. H. Garlinghouse" <garlinghou@waterlooindustries.com> Subject: Re: Employee Development, &c/G'house Date: 1998/07/24 Message-ID: <36E69411ED@poca.waterlooindustries.com> X-Deja-AN: 374682807 Sender: TQM in Manufacturing and Service Industries Discussion List <QUALITY%PUCC.BITNET@vtbit.cc.vt.edu> Approved: NETNEWS@AUVM.AMERICAN.EDU * References: <D8731819D0@waterlooindustries.com> Priority: normal Comments: ******************************************************** Approved-By: "Bill Casti (System Admin)" <help@QUALITY.ORG> X-Received: from SpoolDir by WI-POCA (Mercury 1.30); 24 Jul 98 15:22:07 -0600 Organization: Waterloo Industries, Inc. Newsgroups: bit.listserv.quality