Completing Surveys: Who knows of research?

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From: ctd
Date: Fri, 18 Sep 1998 00:00

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Dear TQM experts, et al.

Would someone please give me a lead on psychology/social
science/marketing research that has been done on assessing how
respondents PERCEIVE questions on questionnairs (eg., customer
satisfaction surveys)? ie., what influences whether respondent will/will
not answer question and the how researcher determines the truthfullness
of respondent's answer?

Also, does anyone know of a NG dedicated to such a topic: psyc., social
research, surveys, etc.

Thanks in advance for your help.

Charles
ctdavies38@hotmail.com

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From: ctd <ctdavies38@hotmail.com>
Subject: Completing Surveys: Who knows of research?
Date: 1998/09/18
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