ISO 9000 VS TQM

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#71

From: José Luis
Date: Thu, 30 Jul 1998 00:00

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I do not know the opinion about ISO 9000 in the rest of the word (I am from
Spain).
I think that the mistake of ISO 9000 is the certification. I will explain
it. I am working in a business which implant  ISO 9000 in another ones.
Many clients want just the certificated. They do not want it like a
impoving tool, only like marketing tool.
TQM is different. That is a good tool to improve the profit, the people
motivation, etc.
Jose Luis
http://www.burotec.es

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From:  José Luis <joselej@yahoo.com>
Subject: ISO 9000 VS TQM
Date: 1998/07/30
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