🚀 go-pugleaf

In a message dated 4/23/99 7:10:34 AM, B.Renskers@spe.storkgroup.com writes:

>I am working for a Dutch company, trying to improve its processes =
>continuously (TQM, EFQM, whatever it is called now). Our primary process
>=
>is design and development (ISO 9001 certified); we are not involved in
>=
>production.
>
>Question: could the Six Sigma methodology be the basis for us to improve
>=
>in a structured way and if yes: how (references to Internet sites would
>=
>be appreciated).=20
>
>Bart Renskers
>Stork Product Engineering B.V.
>P.O. Box 379
>NL-1000 AJ Amsterdam
>NETHERLANDS
>Phone: (31)20-5563418
>Fax: (31)20-5563556
>E-mail: B.Renskers@spe.storkgroup.com


The Six Sigma Methodology could help.  In 50 words or less, the objective is
to Measure, Analyze, Improve, and Control.  The extreme version of this is
the "Black Belt" implementation technique which very heavy in statistics
(Variable and Parametric).  The methodology doesn't exclude ISO, and in fact
if ISO is already there, it will feed and support the Six Sigma Process.

Some places to look at are:
        www.motorola.com
        www.ASQ.org

Some other references (don't have http:) are:
        Six Sigma Academy
        Air Academy Associates
        Juran Institute
        Oriel


This should get you started.

Robert Drensek, CQE, CQA, CRE, CMI
QUality Engineer
RNAV@AOL.COm