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Article #571Re: Vindictive students
From: Jennifer MacLennan
Date: Thu, 13 Feb 1992 19:49
Date: Thu, 13 Feb 1992 19:49
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To respond to Victor's question about whether I have an explanation for the viciousness I eluded to earlier -- I wish I did have. I don't know what usually goes on in undergraduate classes where students are filling out the forms; naturally I'm not present when mine are being done, and apart from one or two individual students I have never been the recipient of a really savage attack. But the scene I reported was one I actually witnessed, as a graduate student, in a small department (there are only about 14 or so faculty and 60 grad students in my department) where everyone knows everyone else. I cannot account for it except to say that I have noticed a similar (though perhaps not as extensive) view of evaluations amongst my undergraduates. I think it says a lot about the climate of the university -- the use to which evals are put and so forth. Somebody said (the thing I hate about this medium is the inability to check back to someone else's messages while you are com- posing your response! A great difficulty when there are multiple messages) that it's this element -- ie the use made of the information -- that is of greatest import. THis is certainly true, but I think the design of the instrument is also important, as Doug's comments about the sexism indicate. Many of the forms I've seen *invite* negative comments -- sort of when did your instructor stop beating you kinds of questions. Also, here at UW many (most, in my experience) of the tenured faculty do not use evaluations at all and are not required to. THey are forced on graduate assistants, whether you wish to have them done or not, and though the form allows you the option of having the information sent only to you and not to your department, most departments insist that the TAs send their results to them. ANd you do not have the option of refusing to have your evals -- or at least the numbers-- published. THis seems a real invasion to me, especially if the purpose of these things is to determine promotion, etc. In what other profession would a person's performance evaluation be published so that "consumers" could check it out? Can you imagine demanding that of your accountant, say, or the teller at the bank who handles your money? I am in the rather uncomfortable position of sounding as though I don't believe in student evals at all, which is not the case. I have collected them pretty faithfully over the years, and have gotten helpful information from them. But not usually from the forms; the most helpful have been those which invited narrative comments, mostly because they allowed the student to clarify what s/he was intending to say. THe forms are often too wide open to interpretation to be really useful -- what does "available" mean? THat the one time I went to my professor's office, he was out? I also agree that the emphasis on anonymity, despite the very real concerns about instructor objectivity in grading that it is meant to protect, encourages irresponsible and thoughtless reviews in some students. VIctor's system sounds very good; I'm sure evals are here to stay, and I for one don't like the forms, but is a system like the one Victor suggests viable for all institutions? Wish I had an answer. One last anecdote to cheer y'all, and then I'll stop..... One of my colleagues once gave the required scantron form to a class with whom she had a very positive experience, and who seemed to genuinely like the course and be learning a lot from it. The class decided, as a joke, to fill out the entire form negatively -- a real savaging. (They did not realize how seriously the administration took the forms). When this instructor received her numbers, she was shocked and devastated -- she had naturally expected her usual very positive evaluations. Because she didn't know what had happened, she felt really betrayed. Some of the students were in another class she was teaching and explained to her what had happened -- but she had an awful time communicating this to her department and to the administration in general. An awful lot depends on who is reading them and what will be done with them, I suppose. But enough from this quarter -- I think I've more than had my 2 cents worth. Jen jmaclenn@milton.u.washington.edu
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From: Jennifer MacLennan <jmaclenn@U.WASHINGTON.EDU>
Subject: Re: Vindictive students
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In-Reply-To: <9202102255.AA04145@bashful.u.washington.edu>; from "Victor
Harnack" at Feb 10, 92 4:05 pm