Support Ticket System - Knowledge base software - Article 286 - go-pugleaf

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Support Ticket System - Knowledge base software

#286

From: michael moody
Date: Tue, 13 Mar 2012 11:40

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Dynamically route and assign help desk tickets to any specific
technician or group of technicians using your organization's business
logic; based on ticket categories, technician skill set, location,
department, technician availability and work load balance.

knowledge base software  | knowledgebase software

Technical Details

Message-ID: <939bb6e8-469a-4f88-b2b8-29eef580c4e3@sv8g2000pbc.googlegroups.com>

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From: michael moody <michael.moody84@gmail.com>
Newsgroups: bit.listserv.sqlinfo
Subject: Support Ticket System - Knowledge base software
Date: Tue, 13 Mar 2012 04:40:41 -0700 (PDT)
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