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Article #313

IBM LaserPrinter

#313
From: JOHNSON
Date: Mon, 13 Jan 1992 13:32
26 lines
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In trying to get WordPerfect 5.1 to communicate with the IBM LaserPrinter
4019 going through INSTALL, the program informed me that the necessary
printer file would have to be downloaded from the BBS in Utah.  I downloaded
the file WPLA52.ZIP as a self extracting executable, WPLA52.exe.  I then
ran the INSTALL program again and it came back with the same message, I would
need to download the necessary file from the bulletin board or contact
WordPerfect personally.  Does anyone have any suggestions or hints?  Is
anyone associated with WordPerfect on this list?  All of the other Printer
files seem to have the .ALL extension but this one becomes .EXE.  Is that
the problem.  I tried renaming it to .ALL but that didn't work either.  It
looks like the program is not coded to search for that particular printer
file but just to assume it isn't there.

This particular printer is the one in the printer list that says (Additional).
When I try selecting the IBM LaserPrinter (without the Additional qualifier,
there are two 4019 IBM LaserPrinter choices), the computer hangs from the
PRINT menu and I have to reboot.

Any suggestions?   Thanks.  The person using this particular printer is an
author and has not been able to print anything since November.  We have
talked with WordPerfect but so far they have been unable to help.
We're getting desperate.

Brenda F. Johnson
Wichita State University
johnson@twsuvm
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Message-ID: <WP50-L%92011309493541@UBVM.CC.BUFFALO.EDU>
Newsgroups: bit.listserv.wp50-l
Date:         Mon, 13 Jan 1992 08:32:36 CDT
Sender:       "WordPerfect Corporation Products Discussion List"
              <WP50-L@UBVM.BITNET>
From:         JOHNSON@TWSUVM.BITNET
Subject:      IBM LaserPrinter