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Article #491

Abend Messages

#491
From: Armando Ramos
Date: Thu, 10 Jun 1993 14:43
18 lines
1436 bytes
Larry Childs <Larry_Childs@novell.com> writes:

> Who can tell me their policies and practices for translating Abend
> messages (i.e. "abnormal end" messages that come up when the program
> crashes)?

The meaning of the message is not the only issue. IMO, the point of
localizing a program is to make users feel comfortable.  Any
unintelligible message seems to provoke a feeling of insecurity, or even
guilt ("I must have done something really wrong if this appears in
[English|numbers]").  I suppose users like to describe the problem in a
way that doesn't make the technician look like a wizard and the machine
his beast, even if they don't understand what they are saying.

Regards,

Armando Ramos
Clerval Edocs, EC
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From: Armando Ramos <armando@clerval.org>
Subject: Abend Messages
Date: Thu, 10 Jun 1993 14:43:09 GMT
Message-ID: <1993Jun10.144309.7479@cis.vutbr.cz>
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Organization: Technical University of Brno, Czech Republic
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