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Extended Warranty, Service Policy for Most Popular Monitors

Digital is now offering a three-year limited warranty on any VRC21, VRT17,
or VRC15 monitor purchased after September 1, 1995. As users purchase larger
and more expensive monitors, warranty and service become important parts of
investment protection.

Digital is also introducing a fast and easy service process called Customer
Replaceable Unit or CRU. Known in the industry as "Advance Exchange," the
CRU process works as follows:

o  User initiates a call to the local Customer Support Center (CSC)

o  CSC works with user to diagnose defective component

o  CSC ships replacement monitor overnight to the customer site

o  User swaps defective monitor with the replacement monitor

o  User returns the defective monitor using the same packaging

Because of the weight of the 21 inch monitor, a Digital representative will
swap the replacement monitor with the defective unit for the user. If the
replacement monitor does not fix the problem, the user should call the CSC.

Order No.        Magnetic Region   Description

VRC21-HA         North            21 inch Color Monitor, VGA
                                  to 1280 x 1024, 75 Hz
VRC21-H4         South            21 inch Color Monitor, VGA
                                  to 1280 x 1024. 75 Hz
VRC21-PA         North            21 inch Color Monitor, VGA
                                  to 1280 x 1024. 75 Hz
VRC21-P4         South            21 inch Color Monitor, VGA
                                  to 1280 x 1024, 75 Hz
VRT17-HA         North            17 inch Color Monitor, VGA
                                  to 1280 x1024, 75 Hz
VRT17-H4         South            17 inch Color Monitor, VGA
                                  to 1280 x1024, 75 Hz
VRT17-PA         North            17 inch Color Monitor, VGA
                                  to 1280 x1024, 75 Hz
VRT17-P4         South            17 inch Color Monitor, VGA
                                  to 1280 x1024, 75 Hz
VRC15-KA         North            15 inch Color Monitor, VGA
                                  to 1024 X 768, 75 Hz
VRC15-K4         South            15 inch Color Monitor, VGA
                                  to 1024 X 768, 75 Hz