🚀 go-pugleaf

I wish i was there :( 

"Remy Lebeau \(TeamB\)" <gambit47@yahoo.com> wrote:
>I hope some of you good people can attend this year's festivities :-)
>
>
>Gambit
>
>----- Original Message -----
>From: "John Frazier (Borland)" <jfrazier@borland.com>
>Sent: Friday, July 18, 2003 5:54 PM
>
>Greetings! It's time again for the annual Borland Online Picnic, and you're
>invited!
>
>Every year Borland hosts a picnic and fun fest for Borlanders, TeamB, and
>our online community. (If you don't know what TeamB is, keep reading.)  The
>picnic will be held on Saturday July 26th, 2003 from 11am - 3pm at DeLaveaga
>Park in Santa Cruz, California.  We will provide food and drink.  Space to
>play frisbee, softball and other outdoor games will be available.
>
>Everyone is welcome. If you would like to attend please RSVP to
>jfrazier@borland.com as soon as possible.  Be certain to use a subject line
>"Online Picnic" and the total number (including yourself) of adults and
>children attending.
>
>
>What is Team Borland? (a.k.a. TeamB)
>
>"We'll Do Anything So Long As You Don't Pay Us!"
>
>Team Borland was created more than 10 years ago as an experiment in
>utilizing advanced users of Borland products to answer other user's
>technical support questions.  The goal was two-fold: easing the load on
>Borland's Technical Support staff and improving the quality of information
>made available to developers and users of Borland's products.
>
>The original plan was deceptively simple.  Step 1: Identify your most
>knowledgeable users.  Step 2: Find the ones among them who most enjoy
>sharing their know-how and experience with others.  Step 3: Organize them
>into a team.  Step 4: Offer them freebies and benefits in return for their
>time, but don't pay them a dime in hard cash.  Step 5: Let them loose on
>other users' questions.
>
>Ten years ago such a concept would been the laughingstock of the boardroom
>meeting. In practice, however, the program has been extremely successful, to
>the point where many companies in the computer industry have copied the
>concept and created their own teams of volunteers.  In virtually all cases,
>the programs have allowed the companies the freedom to 1) reduce technical
>support costs, 2) focus their existing staff on a higher level of support,
>and 3) establish premium support programs without having to significantly
>increase staffing levels.
>
>Today, the team is composed of a mixed group of people from backgrounds as
>varied as the industry itself -- from former university professors and
>project managers to hotshot developers and consultants.  More than ever,
>Borland's community of users depends and relies on TeamB to receive timely
>and accurate answers to their questions, without having to disburse large
>chunks of cash for the privilege.  It is not uncommon to read a message in
>the newsgroups thanking TeamB for solving a problem that was threatening to
>delay an important project or task.
>
>
>
>Thank you for your time and we look forward to seeing you there.
>
>
>John M. Frazier
>
>(Borland Newsgroup Administrator)
>
>
>