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Article View: borland.public.cppbuilder.upgrade
Article #252

Re: Builder 6 patch 4

#252
From: Denville Longhurst
Date: Fri, 24 Aug 2007 08:42
37 lines
2625 bytes
I have done that several times.  It does not list any products and does not 
list any associated accounts.  I go back to CPB and try to re-register 
(Start->Borland C++ Builder 6->Register Now) but it says I am already 
registered and shows my product key.  If I made a mistake when registering 
(eg mis-typed my details so got registered as someone else), how do I check 
these.

I have noted that this time round I registered as denville@metco.co.uk 
whereas last time (ie years ago on the last development PC) I registered as 
bcb6@metco.co.uk.  However, trying either of these allows me to log in but 
neither lists any products, so I still can't get to the update.  I have gone 
back to the e-mail I got when I last registered the product and re-run the 
activation link but it makes no difference.

NB I have also tried the link
'To contact support for installation and registration issues, please go to 
http://support.codegear.com'
but got no reply.

Denville.

"David Dean [CodeGear]" <david.dean.no@spam.codegear.com> wrote in message 
news:david.dean.no-CC829F.13344823082007@killface.local...
> In article <46cc0f30@newsgroups.borland.com>,
> "Denville Longhurst" <denville@metco.co.uk> wrote:
>
>> I have carefully used the e-mail address, name and password that I have
>> always used, and I have tried re-entering it.
>
>   On members.codgear.com, you can check to see which products are
> linked to you account and if there are any duplicate accounts (accounts
> with the same email address) in the system.
>
> -- 
> -David Dean
> CodeGear C++ QA Engineer
> <http://blogs.codegear.com/ddean/> 
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From: "Denville Longhurst" <denville@metco.co.uk>
Newsgroups: borland.public.cppbuilder.upgrade
References: <46cafa01$1@newsgroups.borland.com> <david.dean.no-C8DECF.22313321082007@killface.local> <46cc0f30@newsgroups.borland.com> <david.dean.no-CC829F.13344823082007@killface.local>
Subject: Re: Builder 6 patch 4
Date: Fri, 24 Aug 2007 08:42:27 -0000
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