support.borland.com : LOGIN

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#371

From: Robert G. Hoover
Date: Fri, 02 Jun 2006 13:25

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Hi,

How do I setup my login for support.borland.com so that I can download
patches for my BDS 2006? On the site, it states...

"Customers receive their login and password to
http://support.borland.com when they complete their order for a Borland
support and maintenance contract. Primary contacts at customer sites
receive a detailed e-mail describing the available service features and
information on Authorized Technical Contacts for their site. Login
credentials will be sent via e-mail."

...but I can't find where to do this. Is "Submit an installation case"
the right place? What did my software do when it "phoned home" to
register, etc.? Do I have to pay for a "support and maintenance contract"?

Thanks,

Rob

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