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Article #64

Re: RAD Studio D2007 Help System

#64
From: Simon Beesley
Date: Sat, 09 Feb 2008 10:52
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Hi,

> That is to say: they got it really screwed up, they know it, and they're 
> working very hard to resove it (with some serious progress believe it or 
> not).  Still a ways to go to be sure, but they're not ignoring it.

That would be a reasonable reply if Delphi were a new product. But with a 
product which is over 12 years old and has had a remarkably good help system 
up to now, as an explanation this is exceptionally lame, not to say 
downright feeble. I think an apology -- and an honest admission that 
CodeGear have screwed up very badly indeed -- would be in order.

D2007's Help system is not usable. Surely it must be possible for CodeGear 
to supply users with a working Help system in some earlier format until they 
manage to fix what almost every other software vendor realizes is one of the 
important elements in any RAD system.

"Still ways to go to be sure, but they're not ignoring it"

That 's good to know. Good to know they're not ignoring a major flaw in 
their own product. Now why do I find being told that CodeGear are not 
ignoring the result of their own incompetence the very opposite of 
reassuring?

Simon
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From: "Simon Beesley" <simonbeesley@clara.co.uk>
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Subject: Re: RAD Studio D2007 Help System
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