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Article #67

Re: RAD Studio D2007 Help System

#67
From: Dan Barclay
Date: Sat, 09 Feb 2008 14:58
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"Simon Beesley" <simonbeesley@clara.co.uk> wrote in message 
news:47ad85ec$1@newsgroups.borland.com...
> Hi,
>
>> That is to say: they got it really screwed up, they know 
>> it, and they're working very hard to resove it (with some 
>> serious progress believe it or not).  Still a ways to go 
>> to be sure, but they're not ignoring it.
>
> That would be a reasonable reply if Delphi were a new 
> product. But with a product which is over 12 years old and 
> has had a remarkably good help system up to now, as an 
> explanation this is exceptionally lame, not to say 
> downright feeble. I think an apology -- and an honest 
> admission that CodeGear have screwed up very badly 
> indeed -- would be in order.
>
> D2007's Help system is not usable. Surely it must be 
> possible for CodeGear to supply users with a working Help 
> system in some earlier format until they manage to fix 
> what almost every other software vendor realizes is one of 
> the important elements in any RAD system.
>
> "Still ways to go to be sure, but they're not ignoring it"
>
> That 's good to know. Good to know they're not ignoring a 
> major flaw in their own product. Now why do I find being 
> told that CodeGear are not ignoring the result of their 
> own incompetence the very opposite of reassuring?

<shrug> I'm just calling it like I see it.

IMHO they're back on board with the priority and have been 
pulling resources into it.  I've raised as much heck as 
anybody regarding documentation and help in the last couple 
of years.  I was serious about my criticism then, and I'm 
serious about my comments now.  They are certainly not done, 
but it is much better than the fiasco that existed not long 
ago.  My hope is that they get it back where it should be.

It is still not suitable for "new users", which is what 
Delphi desperately needs.  Combining the built in Help with 
something like DelphiBasics is workable.

Dan
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From: "Dan Barclay" <Dan@MVPs.org>
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Subject: Re: RAD Studio D2007 Help System
Date: Sat, 9 Feb 2008 08:58:58 -0600
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