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Thread View: borland.public.install.starteam
7 messages
7 total messages Started by Tim King Thu, 15 Sep 2005 04:03
Trial License Problems
#41
Author: Tim King
Date: Thu, 15 Sep 2005 04:03
8 lines
1365 bytes
Downloaded 2005, Rel 2, client and server.  Server is on an XP desktop 
and client is on an XP laptop.  The admin account works fine.  I added a 
developer account, but when I try to log in to the developer account I 
get "not a named user, no concurrent licenses available".  Followed the 
instructions at: 
http://support.borland.com/entry!default.jspa?categoryID=64&externalID=395&fromSearchPage=true

but still get the same error.  Any help would be appreciated.
Re: Trial License Problems
#42
Author: Eric
Date: Thu, 15 Sep 2005 10:45
11 lines
1577 bytes
Tim King wrote:
> Downloaded 2005, Rel 2, client and server.  Server is on an XP desktop 
> and client is on an XP laptop.  The admin account works fine.  I added a 
> developer account, but when I try to log in to the developer account I 
> get "not a named user, no concurrent licenses available".  Followed the 
> instructions at: 
> http://support.borland.com/entry!default.jspa?categoryID=64&externalID=395&fromSearchPage=true 
> 
> 
> but still get the same error.  Any help would be appreciated.
I have same problem... need resolution.
Re: Trial License Problems
#43
Author: Steve
Date: Thu, 15 Sep 2005 14:48
23 lines
1896 bytes
If you go into the User Manager, at the bottom of the dialog it should tell 
you how many licenses are available.  Something like "3 of 5 named licenses 
available, 4 of 5 concurrent licenses available", or something similar.  
What does that say for you?

Also, if you locate the developer account you're trying to use in the User 
Manager, does it have a named license assigned to it?  A user with a named 
license will have an "anchor" icon next to it.

Last question.  Are you evaluating, or do you have an actual license key?

~Steve

> Downloaded 2005, Rel 2, client and server.  Server is on an XP desktop
> and client is on an XP laptop.  The admin account works fine.  I added
> a developer account, but when I try to log in to the developer account
> I get "not a named user, no concurrent licenses available".  Followed
> the instructions at:
> http://support.borland.com/entry!default.jspa?categoryID=64&externalID
> =395&fromSearchPage=true
> 
> but still get the same error.  Any help would be appreciated.
> 
Re: Trial License Problems
#45
Author: Tim King
Date: Thu, 15 Sep 2005 19:44
29 lines
2522 bytes
Steve wrote:
> If you go into the User Manager, at the bottom of the dialog it should 
> tell you how many licenses are available.  Something like "3 of 5 named 
> licenses available, 4 of 5 concurrent licenses available", or something 
> similar.  What does that say for you?
> 
> Also, if you locate the developer account you're trying to use in the 
> User Manager, does it have a named license assigned to it?  A user with 
> a named license will have an "anchor" icon next to it.
> 
> Last question.  Are you evaluating, or do you have an actual license key?
> 
> ~Steve
> 
>> Downloaded 2005, Rel 2, client and server.  Server is on an XP desktop
>> and client is on an XP laptop.  The admin account works fine.  I added
>> a developer account, but when I try to log in to the developer account
>> I get "not a named user, no concurrent licenses available".  Followed
>> the instructions at:
>> http://support.borland.com/entry!default.jspa?categoryID=64&externalID
>> =395&fromSearchPage=true
>>
>> but still get the same error.  Any help would be appreciated.
>>

Nothing at the bottom about how many licenses are available, no anchor 
next to the name, and if I right click the user and select assign 
license, the "Add Named User License" is grayed out.  I am evaluating 
the product, no actual license key.
Re: Trial License Problems
#46
Author: Tim King
Date: Thu, 15 Sep 2005 23:09
30 lines
2418 bytes
Nothing at the bottom about how many licenses are available, no anchor 
next to the name, and if I right click the user and select assign 
license, the "Add Named User License" is grayed out.  I am evaluating 
the product, no actual license key.


Steve wrote:
> If you go into the User Manager, at the bottom of the dialog it should 
> tell you how many licenses are available.  Something like "3 of 5 named 
> licenses available, 4 of 5 concurrent licenses available", or something 
> similar.  What does that say for you?
> 
> Also, if you locate the developer account you're trying to use in the 
> User Manager, does it have a named license assigned to it?  A user with 
> a named license will have an "anchor" icon next to it.
> 
> Last question.  Are you evaluating, or do you have an actual license key?
> 
> ~Steve
> 
>> Downloaded 2005, Rel 2, client and server.  Server is on an XP desktop
>> and client is on an XP laptop.  The admin account works fine.  I added
>> a developer account, but when I try to log in to the developer account
>> I get "not a named user, no concurrent licenses available".  Followed
>> the instructions at:
>> http://support.borland.com/entry!default.jspa?categoryID=64&externalID
>> =395&fromSearchPage=true
>>
>> but still get the same error.  Any help would be appreciated.
>>
Re: Trial License Problems
#47
Author: Tim King
Date: Thu, 15 Sep 2005 23:18
35 lines
2599 bytes
Nothing at the bottom about how many licenses are available, no anchor 
next to the name, and if I right click the user and select assign 
license, the "Add Named User License" is grayed out.  I am evaluating 
the product, no actual license key.

I recall when I downloaded the eval, it said something about sending an 
authentication key, but I never received the email (email address was 
correct).

Steve wrote:
> If you go into the User Manager, at the bottom of the dialog it should 
> tell you how many licenses are available.  Something like "3 of 5 named 
> licenses available, 4 of 5 concurrent licenses available", or something 
> similar.  What does that say for you?
> 
> Also, if you locate the developer account you're trying to use in the 
> User Manager, does it have a named license assigned to it?  A user with 
> a named license will have an "anchor" icon next to it.
> 
> Last question.  Are you evaluating, or do you have an actual license key?
> 
> ~Steve
> 
>> Downloaded 2005, Rel 2, client and server.  Server is on an XP desktop
>> and client is on an XP laptop.  The admin account works fine.  I added
>> a developer account, but when I try to log in to the developer account
>> I get "not a named user, no concurrent licenses available".  Followed
>> the instructions at:
>> http://support.borland.com/entry!default.jspa?categoryID=64&externalID
>> =395&fromSearchPage=true
>>
>> but still get the same error.  Any help would be appreciated.
>>
> 
> 
Re: Trial License Problems
#295
Author: George Akers
Date: Fri, 10 Mar 2006 15:45
13 lines
1644 bytes
Borland has a patch for this problem. Contact tech support. I got it 
last week via ftp.

Tim King wrote:
> Downloaded 2005, Rel 2, client and server.  Server is on an XP desktop 
> and client is on an XP laptop.  The admin account works fine.  I added a 
> developer account, but when I try to log in to the developer account I 
> get "not a named user, no concurrent licenses available".  Followed the 
> instructions at: 
> http://support.borland.com/entry!default.jspa?categoryID=64&externalID=395&fromSearchPage=true 
> 
> 
> but still get the same error.  Any help would be appreciated.
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