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Article #16052

Re: Incredible answer from pre-sales support

#16052
From: Alexis R�os
Date: Sat, 10 Apr 1999 00:00
39 lines
2117 bytes
Microsoft announces their products from a long time before they are released
so they create hype and people will go to their web sites many times. When
the product is released, people are so anxiously to have the product so they
buy it.

Borland in always in silence, you never know when their products will be
released and how people will buy the products if they don't even announce in
most read magazines. I saw Microsoft ads everywhere, Borland just the
Programmer's Paradise.

A big difference, and that's why Microsoft sells so much, even if their
products are junk. But they sell

Borland should change their attitude
Cody Chale <apogee08@ultranet.com> wrote in message
news:36E4366A.1B0F9BD9@ultranet.com...
> If you notice, Borland puts out a new rev of a product about the same time
> each year.  In that case JBuilder3 should be out mid Spring to early
> summer.
>
> -Cody
>
> Foo Bar wrote:
>
> > I call up Borland at 800-523-7070 to find out about Java 2 debugging
> > support.
> >
> > The answer "currently we do not have a product on the market" (which I
> > knew),
> > but worse "I'M NOT ALLOWED TO TALK ABOUT WHETHER WE EVER WILL"
> >
> > Excuse me? What do you mean, you won't tell your customers whether you
> > will ever
> > have a product supporting Java 2?
> >
> > Well, you just lost a customer ... This is one of the most incredible
> > answers I
> > ever got from any sales person ...
>
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From: "Alexis R�os" <alexr@coqui.net>
Subject: Re: Incredible answer from pre-sales support
Date: 1999/04/10
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