Article View: borland.public.jbuilder.java.language
Article #16140Re: Incredible answer from pre-sales support
From: Jason Burton
Date: Tue, 30 Mar 1999 00:00
Date: Tue, 30 Mar 1999 00:00
24 lines
1651 bytes
1651 bytes
I guess the way Borland sees it is that even though JBuilder doesn't come close to a stable, professional Java IDE, they still have the best tool on the market. Instead of the saying "We have the most satisfied customers in the industry!," Borland is trying the "we have the least dissatisfied customers in the industry!" The problem is that so far, this attitude is working. If there were other options with equal quality, I would drop JBuilder in a heartbeat and write letters to the marketting folk at Borland and ask them what's up with this high-horse stick-up-their-@$$ they seem to have. > I call up Borland at 800-523-7070 to find out about Java 2 debugging > support. > > The answer "currently we do not have a product on the market" (which I > knew), > but worse "I'M NOT ALLOWED TO TALK ABOUT WHETHER WE EVER WILL" > > Excuse me? What do you mean, you won't tell your customers whether you > will ever > have a product supporting Java 2? > > Well, you just lost a customer ... This is one of the most incredible > answers I > ever got from any sales person ...
Technical Details
Message-ID:
<7dr5fk$a7u3@forums.borland.com>Path:
arc1-ca.pugleaf.net!unknown!not-for-mailReferences:
<36CCAB10.6B0A3BC7@bar.com> <36E4366A.1B0F9BD9@ultranet.com>Show Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: f74b3,adaf036985027ab4 X-Google-Attributes: gidf74b3,public From: "Jason Burton" <Jason.Burton@McLeodSoftware.com> Subject: Re: Incredible answer from pre-sales support Date: 1999/03/30 Message-ID: <7dr5fk$a7u3@forums.borland.com> X-Deja-AN: 460842256 References: <36CCAB10.6B0A3BC7@bar.com> <36E4366A.1B0F9BD9@ultranet.com> X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3 Organization: Another Netscape Collabra Server User Newsgroups: borland.public.jbuilder.java.language