Incredible answer from pre-sales support

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#16433

From: Foo Bar
Date: Thu, 18 Feb 1999 00:00

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I call up Borland at 800-523-7070 to find out about Java 2 debugging
support.

The answer "currently we do not have a product on the market" (which I
knew),
but worse "I'M NOT ALLOWED TO TALK ABOUT WHETHER WE EVER WILL"

Excuse me? What do you mean, you won't tell your customers whether you
will ever
have a product supporting Java 2?

Well, you just lost a customer ... This is one of the most incredible
answers I
ever got from any sales person ...

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From: Foo Bar <foo@bar.com>
Subject: Incredible answer from pre-sales support
Date: 1999/02/18
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