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JUDICIAL CLAIM TO IBM

At the end of December, 1996 the first judicial process under the claim
of the Russian user to the company IBM has passed in Moscow regarding
the constructive defects of the computer made by IBM Corp.
The claim has arisen because IBM, submitted in Russia by the affiliated
company - " IBM East Europe - Asia Ltd. ", refuses to recognize itself
as the manufacturer of the IBM equipment and, accordingly to carry the
responsibility for it before the consumer.
Actually it means irresponsibility of the IBM company for any industrial
and constructive defects of the equipment, as for computers, sold in
Russia, under the Russian laws the responsibility of the seller is
carried by the dealers, instead of IBM itself.
Considering such a position of IBM company we shall be grateful for any
information on the disputed situations which have arisen owing to the
fact that IBM, widely advertising its obligations to the consumer does
not follow them. We will generalize this information and make it
available for wide public.
We are also ready to give all interested people factual and additional
information on the real obligations of the IBM company to the Russian
consumer, which have appeared during judicial process.

Communication on E-mail: vms@rinet.ru