🚀 go-pugleaf

Greetings:

I have 12 years experience in the pc industry, which includes:

Setup and deivery of PC's. Repair and trouble shooting. Help desk for
support 200+ users. Instructing a technical support class for the
University of Utah, Division of Adult Continuing Education. Service
Mgr of a PC Service Center. Various forms of telephone support, both
software and hardware. Sales, out-side, in-side, and corporate.

I've worked for 2.5 years at Megahertz Corp. (THE leader in PCMCIA
mobile connectivity solutions, a division of US Robotics Corp.) as a
Technical Support Analyst, duties performed included telephone support
for PCMCIA Modems, Ether Net, and Combo Modem/Ether Net cards. Working
knowledge of PCMCIA drivers including System Soft, Pheonix, and Card
soft. VERY familiar with all major notebook brands, IBM, Toshiba, HP,
Zenith etc. Able to trouble shoot, diagnose and configure product,
regardless of the users level of expertise in a pleasant and confident
manner.

Have a good background in DOS 2.xx to 6.22, Windows 3.1x, Windows For
Workgroups 3.1x, Win95 Beta & Released. QEMM and DesqView. Working
knowledge of OS/2 2.xx, and Warp. Familiarity with Netware 3.xx and
4.xx.

For more info I can be reached via InterNet E-mail (lazarus@axxis.com)
or evenings at (801) 262-3287

I look forward to hearing from you.

Regards,

Ralph Hilton