🚀 go-pugleaf

Macintosh Fraud!  --  Warning to new computer buyers!

This is a warning for people intending to buy a new computer.  My
experience was a bad one, and wholly unexpected!

After dropping short of $3000 on my new PowerMac, I had an occurrence that
was merely a fluke: a slight gouge in the mouse cable.  I called up Apple
Computers to use my warranty to replace it.  It led to the discovery of a
much bigger problem.

All was well and good until Apple asked for my serial number on the CPU. 
Apparently I did not have a brand new Apple computer, and they would not
honor my warranty.  Apple told me that they believed that this was a
third-party assembly being sold as new.

I opened up the box to the CPU with the Apple representative on the
phone.  He asked me to look for stickers on several components indicating
Apple had assembled it.  There were none.  People at Apple have since told
me this sort of thing is happening with greater regularity.

I was shocked.  The computer came in standard Apple boxing with warranty
information, a 10 hours free on eWorld brochure, and even the Apple logo
window decal.

Additionally, I shopped around.  I had deemed this company reputable
simply because they advertised in the top three:  MacUser, MacWorld and
MacWeek.  Not so! 

The name of the company is MacNet, Inc. (8260 NW 27th St., Ste. 407,
Miami, FL  33122).  Telephone is 305.597.9513.  One of their selling
points was the one year extended Apple warranty.  Not a chance!

I have been unable to get them to correct this problem or even replace the
computer.  The president unfairly offered to replace it for an additional
$976.00, which would have totalled far more than had I started from
scratch.  It's simple: you buy a Chevy truck, you want a Chevy truck.  I
bought an Apple and I want an Apple.

If you can find anywhere else you think this should be posted, please do
so.  If you have had any similiar experiences, or advice, please share
them with me.

Caveat Emptor applies!

sbroat@nbn.com
TFlamingo@aol.com