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Article #20920

Re: NETCOM acount deleted "accidentally", please read

#20920
From: David A. Kaye
Date: Mon, 03 Apr 1995 00:00
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Joe Chew wrote:

: BTW,  a student, someone who's between jobs, a wage slave in an
: underpaid profession, etc.  might not think of $17.50 a month as 
: a trivial amount of money.  One man's chump change is another 
: man's tank of gas or bag of groceries.  

Why did you redirect this to "alt.peeves"; you didn't want to read an 
answer?  Tough.  

The answer is that $17.50 is probably about half of what they spend on
cable TV.  Regardless of a person's economic position, in the business
world $17.50 is very little money. 

If a company is paying someone $15 an hour to do customer support, this
means that it costs them about $22 an hour to pay that person, including
taxes.  In order for the Internet provider to make any money, they have 
to take in more money than they pay in salaries, electricity, equipment, 
advertising, taxes, phones, etc.  I'd say that for $17.50 a month, you 
can get maybe 5-10 minutes of customer service before the Internet 
service provider runs a loss.  If they run a loss they have to go out of 
business or raise their rates -- or simply provide less customer service.

--
dk@crl.com          7% of Americans say time moves "too slowly" for them.
San Francisco                                                            
                                                                         
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From: dk@crl.com (David A. Kaye)
Subject: Re: NETCOM acount deleted "accidentally", please read
Date: 1995/04/03
Message-ID: <3lqhfl$7s9@crl2.crl.com>
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references: <donbD66Gp6.C8I@netcom.com> <3lgbif$98c@crl4.crl.com> <jtchewD6H957.Dwr@netcom.com>
organization: The Blessed City on 7 Hills
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