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Article #20949

Re: where is TURN?

#20949
From: Mark Tanji
Date: Thu, 16 Mar 1995 19:20
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I believe the address to TURN is:
625 Polk St.
S.F.  CA.  94102
505.550.6500

I have recently written to them concerning GTE's customer policy but have not
heard from them yet.  

It is my belief that prior to 1995, it was GTE's policy to sell the Measured
Rate Service to as many customers as possible.  Measured Rate is policy that
allows GTE to charge for every phone call made, regardless if it is within
the ten mile "free call zone" aka Basic Service.   This allowed GTE to make
windfall profits at the expense of unknowing customers.  It is also GTE's
policy to refuse to tell their customers what type of service when asked !!
How about that for Customer Relations?

If I could switch my Basic Service from GTE to any other carrier I would
because it is my understanding that GTE has one of the highest rates for the
Local Short Haul Toll calls in the nation.  These calls are outside the 10
mile "free call zone" but inside a radius of fourty mile radius.
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From: tanjim@lamg.com (Mark Tanji)
Reply-To: tanjim@lamg.com
Newsgroups: ca.general
Distribution: world
Subject: Re: where is TURN?
Date: 16 Mar 1995 19:20:38 GMT
Message-ID: <244383710.4935960@lamg.com>
Organization: Los Angeles Macintosh Group BBS
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