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Article #21296

Fight B of A grab for more money

#21296
From: Jeffrey D. Angus
Date: Fri, 30 Sep 1994 14:43
29 lines
1935 bytes
In article <creemerCwwIDA.EBo@netcom.com> creemer@netcom.com writes:

  > What upsets me is the charge for self-service calls (the kind where you
  > just interact with a computer via touch-tones). I can understand BofA
  > charging for operator assisted calls, since this costs them alot of money,
  > but charging to talk to a computer?

  Been using their HOMEBANKING service for years now. OK, It's funky, it's
  set up for a 40 characture screen, it runs at 300/1200/2400 baud. But
  it does everything I need.

  And it's flat rate. I haven't had to go inside a bank, talk to a person
  or deal with voice mail push the button games since I got it.

  In fact, I pay my credit cards and Netcom via the phone now.

  P.S. After getting jerked around by Security Pacific, I thougt it
  was only fitting for them to be bought by BofA and dismantled.

  Jeff

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From: jangus@skyld.grendel.com (Jeffrey D. Angus)
Newsgroups: ca.general
Subject: Fight B of A grab for more money 
Distribution: world
Message-ID: <780936213snx@skyld.grendel.com>
References: <creemerCwwIDA.EBo@netcom.com>
Date: Fri, 30 Sep 94 14:43:33 GMT
Organization: Just Another Roadside Attraction
Lines: 30