🚀 go-pugleaf

I have bought two things from uBid. Like you, one was advertised as new
and turned out to be refurbished. The other was of extremely poor
quality. Also, I had a very difficult time trying to get a refund for
the product and ended up having to write a letter to their Customer
Service dept. Finally, after a month of phone calls, I received a
credit.

I urge everyone not to use uBid. It is a place where companies dump
substandard products on an unsuspecting public.


In article <3A4BE73C.F6FB644A@attglobal.net>,
  emcgar@attglobal.net wrote:
>   I was wondering if anyone has had any dealing with uBid.com (both
bad
> and good).  The reason is that they advertised a product as new.  My
bid
>
> was accepted and confirmed.  When I got the product the packaging was
> clearly labeled as reburished.  When I called their customer support
the
>
> most they were willing to do was to accept the return of the unit for
a
> refund or offer a $25 coupon at their store.  I don't know about
anyone
> else, but I wouldn't buy anything at a store that had just deceived
me.
> When I asked to speak with a manager, he upped the coupon to $50 but
was
>
> unwilling to send a new unit as was advertised or cover the price
> difference between what I paid and what a new unit would go for (turns
> out to be approx $25).  The manager went on to state that it was their
> mistake and that they don't review all of the product descriptions.
So
> something listed as new might very well be refurbished. Unfortunately
I
> didn't look at resellerratings.com before ordering otherwise I
wouldn't
> have placed a bid.
>
> thanks in advance.....
> Eric
>
>


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