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PACIFIC BELL - ISDN FOR CALIFORNIA INTERNET USERS

Hi.  To better serve you, we at Pacific Bell are attempting to forecast
demand 
for ISDN services within the Internet community of California.  We would 
like to accelerate deployment of our digital services, but we need help
in 
determining the level of future interest and need for those services
among 
our California customers.  Our current plan is to offer digital services
to 
virtually all of our customers by 1997, but we would like to provide them 
sooner where a need exists.

We would like to hear directly from you regarding your needs for higher 
speed digital access (digital 56kbps and above) to the Internet and other
on-
line services.  The most important information for us is the area code
and 
prefix of the telephone number(s) for which you probably would want ISDN 
services.  

Please help us by filling out any or all of the form below and e-mailing
it to 
isdn-info@pacbell.com.
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To:  isdn-info@pacbell.com

Subject: ISDN Services

Yes, I would like Pacific Bell to be able to offer me ISDN.

Area Code: xxx

Prefix (first three digits of your seven digit telephone number): xxx

I would like to be able to communicate digitally with (IP Provider, other
On-
line Service, my company LAN,  other):______________

Time frame - (ASAP, within 6 months, within 2 years): ____________

Other:

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The information you provide will be strictly confidential and you will
not be 
contacted by Pacific Bell unless you indicate in your message that we may 
contact you.

For additional help:

! isdn-info@pacbell.com

! 510-277-1037 - BBS with ISDN Information.

! Pacific Bell Gopher Server is available with ISDN information.

! 800-995-0346 - ISDN Availability Hotline (automated audio response)

! 800-662-0735 - ISDN Telemarketing (ordering information - please bear
in 
mind, these people have no information on "pending" products like Home 
ISDN)

Pacific Bell ISDN Basics:
Pacific Bell has two ISDN Basic Rate Services to choose from -- SDS ISDN, 
Centrex ISDN.  A third, Home ISDN, is a proposed product scheduled for 
availability on 8/2/94.  All three provide circuit switched end-to-end
digital 
connectivity for customers at speeds up to 112 kbps.  Currently, over 60%
of 
California has access to ISDN services.

SDS ISDN
Monthly Service:		$26.85*
Installation:			$70.75**
Usage: usage is billed at regular business voice rates on a per B-Channel
basis
* this price will be lowered to $22.85 on 8/2/94.
** a $150 installation fee is waived for a 2 year service commitment.

Centrex ISDN
Monthly Service:		$31.65
Installation			$225.00***
Usage: usage is flat-rated within the Centrex account.  Outside the
Centrex 
usage is billed at regular business rates.
*** Centrex Establishment Charges apply for new systems $200.

Home ISDN(Proposed)****
Monthly Service:		$22.95
Installation			$40.00
Usage: billed at regular business rates Mon-Fri 8am-5pm.  All other time, 
zone 1 and 2 usage is flat-rated.
**** proposed tariff pending CPUC approval, sales effective date
estimated to 
be 8/2/94.

ISDN Terminal Equipment:  prices for ISDN terminal equipment have been 
dropping over the last year.  It is currently possible to purchase a PC
card, NT1 
and power supply for under $500 that allows you to communicate at 112kbps 
uncompressed.  For purposes of communicating over the Internet, it will
be 
important to coordinate with your IP provider.