🚀 go-pugleaf

In article <RLM.93Aug8070846@helen.surfcty.com> rlm@helen.surfcty.com (Robert L. McMillin) writes:
>Nordstrom's has quite a reputation for excellent customer service.  Yet
>two or three years ago, I got the snottiest little salesclerk at the
>women's leather goods counter.  I rather think that she didn't like my
>clothes I had on, or something, but she was just millimeters away from
>rude.  In any case, I have never gone back -- the prices are just too
>high.
>
>Now, this would have been forgotten some time ago except that I had a
>conversation with a friend who *also* has received bad service at the
>same store -- the Nordstrom's South Bay Galleria.  What's more, he said
>that his friends *also* have reported attitude problems with the people
>working there.  So, I'm wondering: who else out there has had problems
>with this company that prides itself on superior service?
>
>--
>
>Robert L. McMillin | Surf City Software | rlm@helen.surfcty.com | Dude!
>	Translations from the Clintonese available on request.
>

I shop at Nordstrom's, Macy's and Emporium, and I am always delighted at how NICELY I am treated at
Nordstrom's.  I am a software engineer, so I usually dress quite casual, but even then, I have
always been surprised at the courtesy and pleasantness of the salespeople.  My husband receives the
same treatment in the mens department... and he dresses even MORE casually than I do.

I have shopped at several Nordstrom's in the Bay area and have always been very happy with the 
merchandise as well as their employees.  Maybe the store at South Bay Galleria have a few less
polished employees.  I suggest that you make a complaint to the store management.  It's a shame that
a few bad employees should discourage customers from such a great store.


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