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Article #22121

Pac Bell/Sprint Problem

#22121
From: Rich Towle- EUCD
Date: Sun, 07 Feb 1993 16:46
22 lines
1794 bytes
I recently had my long distance phone service switched to a 
company called Matrix Telecom (i.e. Sprint).  This change was 
instigated by a marketing firm employed by Matrix and made by 
Pac Bell without my knowledge or authorization.  I am refusing 
to pay Matrix for their services.

I have communicated the circumstances and my sentiments to Pac 
Bell, the California Public Utilities Commission (CPUC), and 
the FCC.  Pac Bell expressed the same "well, that's too bad" 
attitude that Matrix did, saying that I would have to pay up 
in spite of the fact that I never agreed to do business with 
this company.  I am currently awaiting the CPUC ruling.

Has anyone else out there had a similar experience?  Any luck
fighting it?  Does anyone know the legal ramifications?  My 
position is that I shouldn't be forced to pay for services from
a company that I expressly decided NOT to do business with when 
I signed up with Pac Bell.

--
Rich Towle             rtowle@pcocd2.intel.com
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X-Google-Thread: 106ed4,aa3df47ed01ce70e
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Path: arc1-ca.pugleaf.net!sparky!uunet!infoserv!decwrl!olivea!inews.Intel.COM!frc500!rtowle
From: rtowle@frc500.intel.com (Rich Towle-  EUCD)
Newsgroups: ca.general,misc.legal
Subject: Pac Bell/Sprint Problem
Summary: Dispute over business practice
Keywords: Matrix Telecom, Pac Bell, CPUC, FCC, Dispute
Message-ID: <C237wp.5qq@inews.Intel.COM>
Date: 7 Feb 93 16:46:00 GMT
Sender: news@inews.Intel.COM (USENET News System)
Followup-To: ca.general
Distribution: ca
Organization: Intel Corporation
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