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Article #1032

Workshop on Models for Software Quality

#1032
From: Bill Deibler
Date: Thu, 30 Jun 1994 23:03
211 lines
7991 bytes
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    Semiconductor Equipment & Materials International
                805 East Middlefield Road
               Mountain View CA 94043-4080


           WORKSHOP ON MODELS FOR SOFTWARE QUALITY

Announcing open enrollment for a workshop offered by
Semiconductor Equipment and Materials International (SEMI),
an international trade association serving the semiconductor
and flat panel display equipment and materials industry.

This workshop is a part of SEMICON/West 94, being held in
San Francisco, CA, July 15-21.

TITLE:     Workshop on Models for Software Quality
DATE:      Wednesday, July 20, 1994
TIME:      8:30 - 4:30
LOCATION:  San Francisco Marriot, San Francisco CA, as part of
           SEMICON/West 94

WHO SHOULD ATTEND

Managers, auditors, quality system implementors, software engineering
process group members, and software and firmware engineers who require 
an understanding of ISO 9001, the CMM, and the relationship between these 
two models as they apply to software engineering.

You'll learn how to:
     * Apply ISO 9001 to support effective, flexible
       software engineering processes
     * Resolve apparent discrepancies between the guidance
       in ISO 9000-3 and the requirements of ISO 9001
     * Use ISO 9001 to identify and avoid the common
       pitfalls of implementing business * practices in
       software engineering environments
     * Use the CMM to answer key questions asked by ISO 9001
     * Identify areas in each model not addressed in the
       other
     * Answer key questions related to the two models.
        - If I comply with CMM Level 3, do I have to do
          anything to comply with ISO 9001?
        - If I comply with ISO 9001, does the CMM have
          anything to offer?
        - Is ISO 9001 just a redundant, bureaucratic
          standard designed to keep US companies out of
          Europe?
     * Derive the maximum organizational benefit from ISO
       9001 registration, both short and long term
     * Maintain momentum and focus after registration.


BACKGROUND

The Software Engineering Institute (SEI) Capability Maturity
Model (CMM) represents a comprehensive and potentially
effective model that can serve as a basis for assessing and
improving the effectiveness of software engineering
organizations.   As such, it is often portrayed as either in
conflict with or as a replacement for ISO 9001, which also
contains a model for business practices.

The course is based on SSQC's in-depth analysis of the
relationship between the ISO model and the CMM.  SSQC's
60-page paper describing the analysis was offered to ISO for
publication for its FORUM members.  A condensed version of
the paper appeared in the October issue of IEEE Computer
magazine.


COURSE OUTLINE

1. Overview of ISO 9001 for software - understanding the
   guidance of ISO 9000-3

2. Key common compliance indicators for ISO 9001
     * Requirements
     * Design
     * Verification
     * Implementation
     * Validation
     * Support
     * Configuration management

3. Overview of the CMM (Version 1.1)
     * Scope of application
     * Key process areas
     * Common features
     * Key practices
     * Subordinate key practices

4. Comparing the CMM and ISO models
     * Key areas of agreement
     * Key differences between the CMM and ISO 9001
     * Priorities in moving from compliance with one model
       to compliance with the other

5. Implementing ISO 9001 in software engineering
   environments
     * ISO registration as a managed process
     * The registration model
     * Maintaining the registration

6. Impact of other programs
     * TickIT (UK/NACCB)
     * SQSR (proposed US/ANSI-RAB)

ABOUT THE INSTRUCTORS

Drawing on their extensive experience in Software and Systems
R&D, Publications, and Education, BOB BAMFORD and BILL DEIBLER
specialize in assisting hardware, software, manufacturing,
and services companies gain the maximum business benefit
from ISO 9001 and ISO 9002 registration.  They were
instrumental in implementing a TQM system for
Datachecker, a subsidiary of National Semiconductor
Corporation and the second-largest US supplier and
manufacturer of hardware and software systems for the Point
of Sale industry.   In 1988, Datachecker was acquired by
ICL, one of the largest computer companies in Europe.  In
1990, Bob and Bill participated in the successful effort to
obtain ISO 9001 registration for hardware and software
development at ICL's Santa Clara facility. From 1990 to
1993, Bill was ICL's Quality Manager, responsible for
maintaining the registration.

Bob and Bill bring a practical viewpoint based on their
extensive experience as implementors, as trainers, and as
first, second, and third-party ISO 9001 auditors, doing
contract auditing for a major European registrar.

Bob and Bill are the principals of SSQC, providing
management and engineering consulting since 1990.


ENROLLMENT INFORMATION

            WORKSHOP ON SOFTWARE QUALITY ISSUES  (WMSQW94)
                          July 20, 1994

            $295 SEMI Members  $325 Non-members

Your
Name:     Dr/Mr/Mrs/Ms ____________________________________

Address:

  Title   _________________________________________________

  Company _________________________________________________

  Street  _________________________________________________

  City    ________________________ State ____ ZIP _________

  Phone      Work___________________

  SEMI Member? __ no   __ yes   Member #  _________________

  Charge to   [ ] VISA      [ ] MasterCard     [ ] AMEX

  Card Number _____________________ Exp Date  __/__
                                               m  y

  Please print name as it appears on Card

  _________________________________________________________


  Signature

  _________________________________________________________


  Registration:

  FAX 415-940-7919      PHONE 415-940-6901

  Phone and Fax for Credit Card orders only

  MAIL
           SEMICON/West 94
           Dept 05607 - LV
           San Francisco CA 94139


  Late Registration:

  Sign up before the deadline (14 calendar days before the program)
  and pay regular price.  Sign up after deadline and pay a 10% 
  (minimum $50) late charge.


  Cancellations:
  
  No charge for cancellations received on or before the deadline
  (14 calendar days before the program date).  A 20% fee will be charged
  for cancellations received after deadline.  Remainder will be refunded
  to registrant.

-- 
deibs@Garg.Campbell.CA.US (Bill Deibler)
The Land of Garg BBS -- +1 408 378-5108
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From: Bill Deibler <deibs@Garg.Campbell.CA.US>
Newsgroups: ca.seminars
Subject: Workshop on Models for Software Quality
Summary: Comparing the SEI/CMM to ISO 9001 for Software
Keywords: SEI/CMM ISO 9001 ISO 9000-3
Message-ID: <cw0qoc2w165w@Garg.Campbell.CA.US>
Date: Thu, 30 Jun 94 16:03:23 PDT
Reply-To: deibs@sunlight.com
Distribution: world
Organization: The Land of Garg
Lines: 211