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              Software Engineering Forum for Training
             University College and Extension Services
              California State University, Long Beach

              Presents An ISO 9000/CMM SEMINAR SERIES
                      February 26-29, 1996

The two courses in this series address topics of immediate interest to 
any individuals pursuing ISO registration for software engineering
organizations. The first course/three days provide a complete curriculum, 
covering all aspects of achieving ISO registration - from understanding 
the standards, to gaining management commitment, to writing procedures. 
The second course/fourth day is an introduction to an additional topic of 
interest to individuals who are considering the Software Engineering 
Institute's (SEI) Capability Maturity Model (CMM) in their process definition.

THREE DAY SEMINAR
ISO 9001: A Practical Approach to Implementation for Software and Systems
Providers - Sequence# 2583

DAY 1: An Intensive Introduction to ISO 9001 and ISO 9000-3
DAY 2: Process Mapping
DAY 3: Documentation and Implementation Planning
       Part 1: Documentation
       Part 2: Planning the Implementation

Who Should Attend:
- ISO 9000 coordinators, quality system auditors, management, and other key
  personnel who are following the ISO 9000-3 guidelines to implement a 
  quality system that conforms to the ISO 9000 models
- SEPG team members, assessors, or managers who are implementing a quality
  system that conforms to the SEI/CMM or ISO 9000 models
- Managers in a TQM environment looking for ways to revitalize lagging
  process improvement efforts
- Software or hardware engineers or engineering managers exploring ways to
  further an organization's engineering practices - and to coordinate
  activities across organizations
- Anyone involved in defining and documenting systems to baseline or improve
  organizational performance and planning accuracy

You Will Receive:
- A copy of ISO 9001 and ISO 9000-3
- A participant's guide, which includes numerous sample ISO-compliant
  policies and procedures, exercises, forms, and examples

Date:	Monday-Wednesday,
	February 26-28
	9 am-5 pm
Place:	CSULB World Trade Center Offices
	One World Trade Center
	Room 370 (office tower section)
	Long Beach, CA


ONE DAY SEMINAR
Models for Software Quality - Comparing the SEI Capability Maturity Model
(CMM) to ISO 9001 - Sequence# 2584

Who Should Attend:
- Managers, auditors, quality system implementors, SEPG members, and
  engineers in software and related environments who require a practical
  approach to ISO 9001, the CMM, and the relationship between these two 
  models as they apply to software engineering.

You Will Receive:
- A copy of ISO 9001, a participant's guide and a white paper comparing ISO
  9001 and the SEI CMM.

Date:	Thursday,
	February 29
	9 am-5 pm
Place:	CSULB World Trade Center Offices
	One World Trade Center
	Room 370 (office tower section)
	Long Beach, CA

Instructors:
Bob Bamford and Bill Deibler have a long and successful history of ISO
implementation in variety of software and IT companies throughout
the United States.  Bob and Bill are the principals of SSQC. Since 1990, 
SSQC has specialized in supporting organizations in Software Engineering 
Life Cycle Definition, Software Quality Assurance and Testing, Business 
Process Reengineering, and ISO 9000 Registration. 

They have developed and published numerous courses, auditing tools,
research papers, and articles on interpreting and applying the ISO 9000
standards and guidelines. They are frequent instructors at international 
conferences; their bibliography includes the Standards article in the 
October 1993 issue of IEEE Computer, "Comparing, contrasting ISO 9001
and the SEI capability maturity model".

They have been participating members of standards committees, including 
the ANSI/RAB Software Quality System Registration committee, and were 
principal authors and editors of "A Guide to Software Quality System 
Registration under ISO 9001".  They are active United States TAG members 
in the ISO/IEC JTC1 SC7 - Software Engineering Standards subcommittee.

Bob and Bill are also active as contract third-party auditors for the 
British Standards Institution (BSi).

Contacts:
FOR MORE INFORMATION or to receive a brochure, please call (310) 985-7972
or (800) 963-2250, or send your mailing address or fax number to:
seft@csulb.edu.  Sign up for all four days - Sequence#2582