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  U.C. Berkeley's ISO and CMM Seminars - A Practical Approach
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During the WEEK of JULY 24, 1995, in San Ramon CA, U.C.
Berkeley Extension will offer three seminars focusing on the ISO
9000 series of standards, as well as the Software Engineering
Institute's Capability Maturity Model (CMM).  The CMM is one of
the most widely applied methods of predicting and managing the
success of a software engineering group and is in used
throughout the international software engineering industry.

These seminars go beyond the routine to address advanced topics
such as the long term implications of maintaining ISO
registration, common myths promoted by a variety of books and
inconsistent interpretations of the standard, and how the ISO
model for software and the CMM are melding into a new
international model called SPICE.

Versions of these courses have been offered to international
audiences through non-profit professional organizations including
Semiconductor Equipment and Materials International (SEMI) and
the American Society for Quality Control (ASQC).

ISO REGISTRATION FOR SOFTWARE AND SYSTEM PROVIDERS, JULY
24-26, 1995, focuses on preparing software and information
technology organization ISO implementation teams to define
effective processes that deliver consistency, flexibility, and
ISO compliance.  The seminar prepares the student to manage
their ISO registration activities with the same attention,
rigor, and return on investment associated with the introduction
of a new product or service.  The seminar ensures that the
attendee will:

* Understand how ISO 9001 and ISO 9000-3 apply to software
  engineering and information technology organizations.
* Plan and manage implementation activities to achieve
  registration on time and within budget.
* Gain and maintain organization-wide support.
* Understand the long term benefit of registration through proper
  implementation and continuous improvement.

Course modules and frequent exercises focus on the specific
skills required to develop ISO compliant business systems that
improve organizational effectiveness and sustain product quality:

* Detailed overview of the standards - understand the practical
  application of the ISO requirements.
* Mapping processes - create a visual road map to define and
  analyze processes.
* Documenting processes - communicate objectives and methods in as
  few words as possible.
* Implementing processes - anticipate obstacles that can delay or
  block the introduction of new policies, procedures, and
  standards.

EXPLODING THE MYTHS ABOUT ISO 9001 and ISO 9002, JULY 27,
1995, teaches the student to learn and recognize the
resource-wasting myths that surround ISO registration.  The
seminar focuses on the ISO standards from the perspective of the
questions an implementor must answer to separate fact from
fiction and secure the maximum business benefit from the
investment in ISO registration.  Questions addressed include:

* Isn't ISO just about documenting everything - whether it works
  or not?
* Does ISO have anything to do with product quality?
* How much documentation do I really need?
* Can I sell products in Europe or the US without ISO registration?

COMPARING THE SEI CAPABILITY MATURITY MODEL (CMM) TO ISO 9001,
JULY 28, 1995, allows the student to identify and leverage
the strengths of these two models to improve software
engineering practices in their company.  The seminar prepares
the attendee to build durable, maintainable business practices
that incorporate both the SEI and ISO frameworks.  The seminar
ensures that the student will be able to:

* Apply ISO 9001 to software engineering through the guidance in
  ISO 9000-3.
* Resolve apparent discrepancies between ISO 9000-3 and ISO 9001.
* Use the CMM to answer key questions asked by ISO 9001.
* Identify the areas of overlap and difference between ISO 9001
  and the CMM.

The instructors have a long and successful history of ISO
implementation in variety of sectors and companies throughout
the United States.  The instructors are also active as contract
third-party auditors for the British Standards Institution
(BSi).  They have been participating members of standards
committees, including the ANSI/RAB Software Quality System
Registration committee, and were principal authors and editors
of the "Guide to Software Quality System Registration under ISO
9001".  They are frequent speakers at international conferences;
their bibliography includes the Standards article in the October
1993 issue of IEEE Computer, "Comparing, contrasting ISO 9001
and the SEI capability maturity model".

A full BROCHURE and FURTHER INFORMATION on ENROLLMENT can be
obtained by calling UC Berkeley Extension at (510) 642-6117 or
faxing (510) 642-9948.