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1 total messages Started by Mark Dalgarno Sat, 07 May 2011 08:56
Software East 16th June: Facilitating Lean Problem Solving - with Astrid Byro
#56
Author: Mark Dalgarno
Date: Sat, 07 May 2011 08:56
12 lines
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June's free Software East evening talk will cover tools will examine
common techniques for root cause analysis - Defining the problem with
4W1H and finding the root cause with 5 Why's, Affinity Diagrams,
Fishbone Diagram, and Tree Structures. Speaker - Astrid Byro
(@MsAsti).

The event will be held at Red Gate Software from 18:30. Thanks to Red
Gate for hosting this event.

Visit http://software-east.net/events/facilitating-lean-problem for
more information and to pre-register. Sign-up before 13th June or pay
£10 on the door.
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