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Article #2060

Subaru Canada

#2060
From: Ben Singer
Date: Fri, 21 Mar 1997 00:00
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My own experience with them in the past was miserable (over a 
safety-related defect) and spent considerable time and money phoning 
their management (to be ignored) until I finally prepared to sue them 
(then got action!) That was about 5 years ago. I note that, unlike most 
progressive auto manufacturers, Subaru Canada still does not have an 800 
customer hotline. I wonder if anybody else has had either good or poor 
experiences with Subaru Canada in recent times? Let me add that I then 
bought Toyotas and had excellent service and responsiveness. I am 
now hesitant to buy any big ticket item where the manufacturer chooses to 
make contact difficult or expensive.
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From: Ben Singer <singer@julian.uwo.ca>
Subject: Subaru Canada
Date: 1997/03/21
Message-ID: <3332AC3D.6029@julian.uwo.ca>
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Organization: University of Western Ontario
Newsgroups: can.consumers