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Article #2220

Re: Check out the anon flamemail I got re the FS page!

#2220
From: Matt Ion
Date: Tue, 03 Sep 1996 00:00
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In <320D8FFF.19A6@mindlink.bc.ca>, David Marsh <idmarsh@mindlink.bc.ca> writes:

>I checked out your Futile Shop page and found it entirely unconvincing.
>Perhaps you're waiting for more horror stories.
>
>I've dealt with FS a few times, and in one case I had to point out to
>the sales guy that the RAM module I wanted was advertised (at FS) on
>sale for $10 less than he was going to sell it to me for.
>
>Not impressive, but not exactly heinous either, and neither were the
>stories I read on your WWW site.

Most of the stories I have about FS amount to nothing more than employee
stupidity and ignorance; certainly, I can't chalk any of them up to an
outright attempt to screw me over.  Hiring criteria seems to place a far
higher emphasis on salesmanship than on general product knowledge (they
can tell you what options you can get for a given computer, but have no
idea what the difference is between, say, standard DRAM and EDO RAM).

>On the site you say something about not being an A&B Sound employee or
>any other of their major competitors. But I sense an axe to grind.
>
>So come clean. Are you ex-FS? One of their "minor" competitors? Did one
>of their staff run over your puppy?

Mark's been a regular in these parts for well over a year now.  He's got
numerous axes to grind with anyone or anything that looks at him the
wrong way.  My guess is, he was snubbed by a rude salesdroid with
someone else's fatter wallet in his sights, and took it upon himself to
go after burying the entire chain.

>Why go to so much trouble when most people would simply take their
>business elsewhere, which after the RAM incident is what I'm doing?

Past experience suggests that Mark will shout from the rooftops against
a company that crosses him, telling everyone else in town to take their
business elsewhere, but not actually doing so himself, especially if he
can still get the best price from that company.  Case in point: his big
Internet Direct tirade last year, in which he spent several months and
many megabytes of bandwidth deriding them and encouraging others to go
elsewhere, while continuing to post from his @direct.ca account...
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References: <320d83d3.1706380@news.jumppoint.com> <320D8FFF.19A6@mindlink.bc.ca>

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From: soundy@nextlevel.com (Matt Ion)
Subject: Re: Check out the anon flamemail I got re the FS page!
Date: 1996/09/03
Message-ID: <50g83v$dt9@aphex.direct.ca>
X-Deja-AN: 178105318
references: <320d83d3.1706380@news.jumppoint.com> <320D8FFF.19A6@mindlink.bc.ca>
organization: Next Level Productions
reply-to: soundy@nextlevel.com (Matt Ion)
newsgroups: can.consumers,van.general