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Article #41714

Re: Canadian ISP Makes Really Bad Decision

#41714
From: Anon
Date: Sat, 25 May 2002 19:50
61 lines
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"Dave Smith" <adavid.smith@sympatico.ca> wrote in message
news:3CE6AC35.9A445761@sympatico.ca...
> Augustus wrote:
>
> > It all boils down to: for legit use, you should have no problem at
all... if
> > you are pirating video games and movies off the net, then yeah, you got
a
> > reason to complain cuz you'll be limited in how much you can download a
> > month... but then, you don't have any ground to really stand on... maybe
> > everybody does it, but nobody sympathizes with a pirate.
>
> Actually, what it boils down to is that Bell is putting the screws to its
> customers once again. I signed up for Sympatico's high speed because the
cost
> was less than I was paying for unlimited access and a separate phone line,
and
> when I signed up, it was for UNLIMITED. Now they have raised the price and
put a
> limit on it. That's not what the original agreement was.  As technology
> advances, they should be able to handle more, and as their service
expanded,
> they have more paying customers.
>
> This is bait and switch marketing. It is unethical. But then, Bell is
notorious
> for bait and switch tactics.

It still is unlimited, isn't it?  It just costs more if you use more of it.
No upper limit on how much you use.  I fail to see what the real argument is
here.  Would you be complaining as much if you only had a $5 increase per
month?  That's a price increase, only slightly different from the type of
increase they're presenting.

I'd gladly pay $100 per month for full speeds, were they guaranteed.  It's
all in your value of the SLA...

Besides, it's still a good value.  You can do the math and research
yourself, but I'll set you in this direction:

Take the value of 1GB transferred from your ISP.  Now figure out the costs
of combining that many phone lines [each line with it's own dial-up cost] to
get the same throughput.  Which comes out better?  How much better?

Ever take an economics course [or a related business course] that shows
curves, and diminishing returns, etc? If a company is TOO successful, they
can actually hurt themselves.  The only way they can stay in business then
is to increase prices, lose demand [customers], and get back into the profit
area.

Yeah, it sucks to be the guy they force out of their customer pool.  That's
life, that's business.

Anyway, there are a lot of other points [addressed by lots of other posts -
not just the one I plucked out of the air to which I replied] that can be
argued...  The real issue is that it's perfectly legal for them to raise the
price of what they offer.  They did not contract an eternal price for you,
they contracted unlimited internet access.  You still have that, should you
want it, at the higher cost to you.

,
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