Article View: can.general
Article #41726Re: Canadian ISP Makes Really Bad Decision
From: Joe Baptista
Date: Thu, 23 May 2002 07:09
Date: Thu, 23 May 2002 07:09
36 lines
3143 bytes
3143 bytes
> They were Mis-Leading, Supplied Rotten Tech Support, > And are No-Where Near as fast as they Claim to be. well - i'm with cogeco - and they suck too. but i'm please to say that cogeco has been sucking the right end of my carrot on tech support. and that makes me happy. we of course had in cogeco one of the worst tech support possibly in canada. the waiting time was around an hour or so just to get tech support to answer. but we organized the cogeco users and tech support is now a pleasure. i rarely ever call them, but when i do they are always there. so it's a pleasure to say that cogeco has improved in technical support. so i have faith a corporate entity can learn when the clients make themselves known. do what i have done. i've taken the time to cc the administrative contact for bell. and everyone here can do the same. take the time to share your opinion on the sympatico issue to bell canada. and hopefully mr. tu duong can forward you concerns to the appropriate people in charge. certainly i expect cable companies are next - i'm sure they'll watch and see what happens to bell and it's attempt to squeeze their internet users on the 5 gig deal. here are his contact details: Van Tu Duong, Administrative Assistant Bell Canada 1000 de La Gauchetiere West #4100 Montreal QC H3B 5H8 Canada Phone 1 514 7869356 Fax 1 514 8704833 Email trademarks@bell.ca regards joe baptista
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: fc3d0,d359f6b8aa7ca78b X-Google-Attributes: gidfc3d0,public X-Google-Thread: f504b,d359f6b8aa7ca78b X-Google-Attributes: gidf504b,public X-Google-Thread: f7b9c,d359f6b8aa7ca78b X-Google-Attributes: gidf7b9c,public X-Google-Thread: 10e835,d359f6b8aa7ca78b X-Google-Attributes: gid10e835,public X-Google-Thread: 114af9,d359f6b8aa7ca78b X-Google-Attributes: gid114af9,public X-Google-ArrivalTime: 2002-05-23 00:09:55 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!feed.cgocable.net!read1.cgocable.net.POSTED!53ab2750!not-for-mail Message-ID: <3CEC95C3.C41BCE45@dot-god.com> From: Joe Baptista <hostmaster@dot-god.com> Reply-To: Joe Baptista <baptista@dot-god.com> Organization: http://www.dot-god.com/ X-Mailer: Mozilla 4.72 [en] (Win98; U) X-Accept-Language: en MIME-Version: 1.0 Newsgroups: can.general,mtl.general,ont.general,ns.general,chi.general Subject: Re: Canadian ISP Makes Really Bad Decision References: <76f9684ac55413942690f206280a8b1b@anonymous.poster> <ac3iss$mi5ci$1@ID-97594.news.dfncis.de> <NSxG8.11113$Hf4.1279556@news20.bellglobal.com> <9HyG8.52347$L76.65088@rwcrnsc53> <V0AG8.11558$Hf4.1355232@news20.bellglobal.com> <YDAG8.2094$cQ3.447@sccrnsc01> <BAVG8.15971$Hf4.1917429@news20.bellglobal.com> Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Lines: 37 Date: Thu, 23 May 2002 03:09:55 -0400 NNTP-Posting-Host: 24.150.250.196 X-Complaints-To: abuse@cogeco.ca X-Trace: read1.cgocable.net 1022137942 24.150.250.196 (Thu, 23 May 2002 03:12:22 EDT) NNTP-Posting-Date: Thu, 23 May 2002 03:12:22 EDT