🚀 go-pugleaf

In article <3CEE4299.432DBC9E@sympatico.ca>, Dave Smith wrote:
> Brent P wrote:

>> You don't seem to realize that the average bandwidth consumption is
>> what drives the cost of the service. When the average gets to high and if
>> the price is raised for all, it's the smaller users that will drop the
>> service, pushing the price higher yet. Eventually the company stops
>> offering it for lack of a customer base. OR they could try and stay
>> in buisness by trying to control the consumption.
 
> If that is the case, do you think that Sympatico did not realize that when they
> offered *unlimited access* that people would not make use of that service?

Sounds like it was a good thing so long as customers behaved and didn't 
take a piggish take-all-I-can get view. I would love such an arragement 
and certainly wouldn't have abused it. Maybe they didn't think people would 
make pigs of themselves.

> People signed on for unlimited access because they wanted a high speed 
> connection that would allow them to transfer a lot of data and to do it 
> quickly.  They were led to believe that they would be able to do this.  

And obivously you they still can.

> They paid for installation
> packages and monthly rates that were much higher in order to get that service.
> That is what they wanted. That is what they were offered. Now Sympatico what's to
> put limits on their unlimited service.

So they should go out of business instead. They can please you for a little
while longer, then decide they cannot make a profit at the service and 
drop it all together. 

It is rather clear the decision they made is an effort to keep the service
available, make it profitable, and not scare off the casual user with high
flat rate costs.