🚀 go-pugleaf

I just finished returning one of these USR modems to my supplier. As far 
as I am concerned, it is not a finished product yet.

I have a Hewlett Packard P166, with a ton of RAM (80megs), and a pretty 
good moving machine in general. I installed the modem and it would NOT 
work. Now you do not have to be a genius, or even good with a can opener 
to install a plug and play modem, but the USR 56K would not get to the 
port to dial. Kept getting messages that another device was using the 
modem -- right.

So I called their tech support, held for about a half hour. Then I took 
the "free support" advice, and went to the "no waiting" 900 number. HAH! 
That number told me I had to wait.

Uhhh, lemme see now, this is a foolproof modem, but all the tech lines 
are tied up? That about right?

So I went online -- love my Digitan oem modem! -- and tried to contact 
USR tech support online. They sent me five pages of document titles. GO 
AWAY!! I want the damned thing to work, not reading material for next 
summer.

TAKE YOUR TIME, WORLDNET -- This one don't work too good. And Thank You 
Hewlett Packard for the Digitan 28.8 that still works just fine.

Okay, that was my brush with folly. Maybe Motorola or Rockwell will come 
out with one that works, this USR does not work in my machine, and their 
support really bites it.

ss
-- 

It's better to know some of the questions than all of the answers.   
<JAMES THURBER>
voice: 718.421.4598 + http://www.webcom.com/sasohn + fax: 718.421.4098