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Article #588

Re: USR 56K (X2)

#588
From: Damore
Date: Fri, 07 Mar 1997 00:00
67 lines
2951 bytes
Funny, I have the same computer, only with 70 meg of ram, and it 
worked fine... It worked so damn well that I went out and got two 
more, which also worked fine on my other Linux box, my win95 comp...
My girlfriend got one also and it works fine on her PB cd-60mhz with 
win95... 

Never had to call tech support, which suprised me!
Maybe their support does suck, but I never had experience with it, so 
I can't say... I did call some other number tho, to get some free 
diskettes (suure, I don't have a cd-rom :) ), and the woman I spoke 
with there was damn nice, and my disks arrived in two days..

Sorry ya had such bad luck with it...

Chris

CD Unix Solutions
 377 2nd Avenue
 New York, N.Y.
     10002

In article <MPG.d88f2d7b022ba1a9896a1@netnews.worldnet.att.net>,
   sasohn@worldnet.att.net (Steven Sohn) wrote:
>I just finished returning one of these USR modems to my supplier. As 
far 
>as I am concerned, it is not a finished product yet.
>
>I have a Hewlett Packard P166, with a ton of RAM (80megs), and a 
pretty 
>good moving machine in general. I installed the modem and it would 
NOT 
>work. Now you do not have to be a genius, or even good with a can 
opener 
>to install a plug and play modem, but the USR 56K would not get to 
the 
>port to dial. Kept getting messages that another device was using the 
>modem -- right.
>
>So I called their tech support, held for about a half hour. Then I 
took 
>the "free support" advice, and went to the "no waiting" 900 number. 
HAH! 
>That number told me I had to wait.
>
>Uhhh, lemme see now, this is a foolproof modem, but all the tech 
lines 
>are tied up? That about right?
>
>So I went online -- love my Digitan oem modem! -- and tried to 
contact 
>USR tech support online. They sent me five pages of document titles. 
GO 
>AWAY!! I want the damned thing to work, not reading material for next 
>summer.
>
>TAKE YOUR TIME, WORLDNET -- This one don't work too good. And Thank 
You 
>Hewlett Packard for the Digitan 28.8 that still works just fine.
>
>Okay, that was my brush with folly. Maybe Motorola or Rockwell will 
come 
>out with one that works, this USR does not work in my machine, and 
their 
>support really bites it.
>
>ss
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From: damore@nac.net (Damore)
Subject: Re: USR 56K (X2)
Date: 1997/03/07
Message-ID: <5fpacg$139$1@news.nac.net>
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References: <MPG.d88f2d7b022ba1a9896a1@netnews.worldnet.att.net>
Organization: CD Unix Solutions
Newsgroups: can.usrgroup,fido7.usr,t-netz.modem.usr,worldnet.survey.newsite