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Article #594

Re: USR 56K (X2)

#594
From: TAZ
Date: Wed, 12 Mar 1997 00:00
76 lines
3217 bytes
   Does anyone know a US Robotics phone number ?
It has to be a 1-800  &  Voice number !

TAZ,
jrcb39c@prodigy.com


On Fri, 07 Mar 97 14:54:49 GMT, damore@nac.net (Damore) wrote:

>Funny, I have the same computer, only with 70 meg of ram, and it 
>worked fine... It worked so damn well that I went out and got two 
>more, which also worked fine on my other Linux box, my win95 comp...
>My girlfriend got one also and it works fine on her PB cd-60mhz with 
>win95... 
>
>Never had to call tech support, which suprised me!
>Maybe their support does suck, but I never had experience with it, so 
>I can't say... I did call some other number tho, to get some free 
>diskettes (suure, I don't have a cd-rom :) ), and the woman I spoke 
>with there was damn nice, and my disks arrived in two days..
>
>Sorry ya had such bad luck with it...
>
>Chris
>
>CD Unix Solutions
> 377 2nd Avenue
> New York, N.Y.
>     10002
>
>In article <MPG.d88f2d7b022ba1a9896a1@netnews.worldnet.att.net>,
>   sasohn@worldnet.att.net (Steven Sohn) wrote:
>>I just finished returning one of these USR modems to my supplier. As 
>far 
>>as I am concerned, it is not a finished product yet.
>>
>>I have a Hewlett Packard P166, with a ton of RAM (80megs), and a 
>pretty 
>>good moving machine in general. I installed the modem and it would 
>NOT 
>>work. Now you do not have to be a genius, or even good with a can 
>opener 
>>to install a plug and play modem, but the USR 56K would not get to 
>the 
>>port to dial. Kept getting messages that another device was using the 
>>modem -- right.
>>
>>So I called their tech support, held for about a half hour. Then I 
>took 
>>the "free support" advice, and went to the "no waiting" 900 number. 
>HAH! 
>>That number told me I had to wait.
>>
>>Uhhh, lemme see now, this is a foolproof modem, but all the tech 
>lines 
>>are tied up? That about right?
>>
>>So I went online -- love my Digitan oem modem! -- and tried to 
>contact 
>>USR tech support online. They sent me five pages of document titles. 
>GO 
>>AWAY!! I want the damned thing to work, not reading material for next 
>>summer.
>>
>>TAKE YOUR TIME, WORLDNET -- This one don't work too good. And Thank 
>You 
>>Hewlett Packard for the Digitan 28.8 that still works just fine.
>>
>>Okay, that was my brush with folly. Maybe Motorola or Rockwell will 
>come 
>>out with one that works, this USR does not work in my machine, and 
>their 
>>support really bites it.
>>
>>ss
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From: me@buzz.off (TAZ)
Subject: Re: USR 56K (X2)
Date: 1997/03/12
Message-ID: <3326e215.5946435@News>
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References: <MPG.d88f2d7b022ba1a9896a1@netnews.worldnet.att.net> <5fpacg$139$1@news.nac.net>
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