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Article #9

Re: Istar Service IS ATROCIOUS

#9
From: Robert Taylor
Date: Tue, 31 Dec 1996 00:00
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Jim_Quinn@bc.sympatico.ca (Jim Quinn) wrote:



>It must be some disease that rears it's head when our favourite ISP
>gets taken over. I was with Deepcove for over a year and never had any
>complaints. Then the dreaded notification that Deepcove had been taken
>over by Hookup. Things went downhill slowly to start with and then
>speeded up. I spent a couple or three hours trying to get my
>connection back and finally gave up. I must have talked to 8 techies
>in NB during that time. I got the feeling that they were trying to get
>us residential customers cvffrq off and have us quit. Well they
>succeeded with me.




>~~I'd rather be right, than Politically Correct
>~~Jim Quinn

Hi All:

I'm with Inforamp which was taken over by Istar about six months ago.
Aside from an improvement in billing procedures, I have noticed no
difference and had no problems with tech support as of yet. Sorry to
read that you and others have experienced problems

Regards

Bob Taylor
rtaylor@inforamp.net
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From: rtaylor@inforamp.net (Robert Taylor)
Subject: Re: Istar Service IS ATROCIOUS
Date: 1996/12/31
Message-ID: <5abfb0$834@news.inforamp.net>
X-Deja-AN: 206961929
references: <5a72ka$fcd@news.istar.ca> <5a7774$h5h@fountain.mindlink.net> <hsIyy0BpJbDY083yn@portal.ca> <32cfcfc1.30813748@news.bctel.ca>
organization: iSTAR Internet Inc.
newsgroups: can,can.consumers,van.general,bc.general,alt.canadian,ubc.general