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<H1>
The Second International Conference on Practical Aspects of Knowledge Management
(PAKM98)<BR>
29-30 October, 1998<BR>
Basel, Switzerland</H1></CENTER>

<CENTER>
<A>Supported by</A><BR>
<A HREF="http://www.expasy.ch/sgaico/">
 SGAICO (Swiss Group for Artificial Intelligence and Cognitive Science)</A>
<BR><A>and the </A><BR>
<A HREF="http://wwwagr.informatik.uni-kl.de/~fgke/"> Special Interest Group "Knowledge Engineering" of the German Computer Society</A></CENTER><BR>

<CENTER>
<H1>
- Call for Papers -</H1></CENTER>
<A HREF="#Aims and scope of the conference">Aims and scope of the conference</A>
<BR><A HREF="#Contributions sought">Contributions sought</A>
<BR><A HREF="#Important dates">Important dates</A>
<BR><A HREF="#Submission format">Submission format</A>
<BR><A HREF="#Program committee">Program committee</A>
<BR><A HREF="#Organization">Organization</A>
<BR><A HREF="#Conference secretariat">Conference secretariat</A>
<H2>
<A NAME="Aims and scope of the conference"></A>Aims and scope of the conference</H2>
It is widely acknowledged that knowledge is one of the most important assets
of organizations. Especially companies in industrialised countries with
high wages can only compete on the global market when offering products
that are based on advanced technology or when trading the technology itself,
thus having an advantage over companies in countries with low salaries.
These companies depend on highly educated and skilled employees as well
as on short innovation cycles, high flexibility and creativity. One of
the prerequisites to achieving this is a systematic management of the key
success factor "knowledge".

<P>Knowledge Management is primarily an issue of enterprise organization
and enterprise management but there are many central and important issues
which can be supported or even enabled by state-of-the-art information
systems. Consequently, approaches to Knowledge Management need to be rooted
in business and organization science as well as in computer science. However,
conferences and workshops on Knowledge Management typically either cover
approaches from the first or the second area only. Although such events
are certainly worthwhile we feel that bringing together people from both
areas and giving them a forum for exchanging ideas will lead to Knowledge
Management solutions that are much more useful and effective.

<P>The PAKM Conference is dedicated to that quite challenging aim. It will
bring together people from both areas, namely
<UL>
<LI>
people who have an <I>organizational perspective</I> on Knowledge Management,
e.g. have practical experience in introducing Knowledge Management in organisations,
or are concerned with more theoretical approaches to managing the resource
"knowledge"</LI>
</UL>

<UL>
<LI>
people with an <I>information technology point of view</I> on Knowledge
Management who, e.g., have developed tools for Knowledge Management, or
are investigating on a more theoretical level technological frameworks
for Knowledge Management</LI>
</UL>
Several sessions with a workshop-like character will serve as a forum for
interaction. Each workshop will deal with a certain Knowledge Management
problem that calls for solutions on the organizational as well as on the
technological side. In this way, PAKM enables and supports interactions
and information flows of the following kinds:
<UL>
<LI>
Organizational and management solutions often include processes or structures
that hold a potential for employing computer-supported approaches to increase
efficiency and/or effectiveness. Sometimes, an information system is even
mandatory for the whole Knowledge Management approach to work. Thus, participants
from the information technology area get the excellent opportunity to learn
about real-world requirements, to identify the organizational framework
certain kinds of information systems must take into account, and get new
ideas about what specific kinds of Knowledge Management systems are needed.</LI>
</UL>

<UL>
<LI>
Technological solutions are useless unless they fit into a given organizational
environment. Participants presenting their technology approaches can get
feedback on how well their systems meet reality.</LI>
</UL>

<UL>
<LI>
Organizational solutions often can benefit from making use of information
technology. Thus, participants from the area of organizational and management
solutions may find it valuable to get feedback on where an additional usage
of information technology could lead to improvements in their solutions.</LI>
</UL>

<UL>
<LI>
Participants from the organizational and management solutions area have
the opportunity to learn what kind of systems are technologically feasible
and may be inspired to envision completely new kinds of solutions to certain
Knowledge Management problems.</LI>
</UL>
Additional to the workshop sessions each of the two conference days will
start with an invited talk. The conference will close with a plenary session
where the main results from the workshops will be presented to all participants.
<H2>
<A NAME="Contributions sought"></A>Contributions sought</H2>
We seek original contributions that describe approaches to solve a particular
Knowledge Management problem. The approach may be of a technological nature,
of a management/organizational nature, or a combination of both. In any
case, to avoid toy

<P>problems and purely academic approaches being discussed, every paper
must clearly describe the (real-world) problem being tackled and point
out the added value of solving that problem. The paper should give a clear
description why and how the presented approach solves the problem. It should
further be made clear in which aspects the suggested approach is a new
one. A very important requirement is that at least the essentials of the
approach must be presented in a way such that it will be comprehensible
by all participants, including those from the "other area" (e.g., information
technology people in the case you describe an organizational solution).

<P>Submitted papers may be full papers with up to 12 pages and 30 minutes
presentation time, or short papers with up to 5 pages and 15 minutes time
for presentation.

<P>All accepted papers will be presented at the conference. They will be
grouped to (parallel) session according to the issues they address. The
sessions will be held as workshops, i.e. with one or two people coordinating
the whole session, and with making sure that there is ample discussion
time. Depending on the number of papers allocated to a session it may last
a whole day or even longer. The proceedings with all accepted papers will
be available at the conference.

<P>Possible workshop topics are the main topics listed below; papers may
address one or more of the subtopics given, or may address other topics
as well as long as they fit into the overall conference theme:
<UL>
<LI>
<I>Building and maintaining an inventory of the knowledge available in
the organization (with people, in files, databases, documents)</I></LI>

<UL>
<LI>
setting up appropriate communication links between people, groups, departments
to communicate what skills and knowledge they have</LI>

<LI>
meta information systems</LI>
</UL>
</UL>

<UL>
<LI>
<I>Bringing the knowledge existing somewhere inside or outside the organization
to those places where it is needed</I></LI>

<UL>
<LI>
aligning organizational structures towards a knowledge sharing community</LI>

<LI>
group support systems</LI>

<LI>
decision support systems, just-in-time knowledge delivery systems, electronic
performance support systems</LI>

<LI>
information retrieval: interest profiles, information filtering, automatic
text understanding, searching the world wide web, personal web agents</LI>
</UL>
</UL>

<UL>
<LI>
<I>Making sure that available knowledge is reused and not reinvented</I></LI>

<UL>
<LI>
documentation and annotation of knowledge to facilitate its being assimilated
by people who did not provide it</LI>

<LI>
ontologies and enterprise data models to provide a common terminological
framework</LI>

<LI>
automatic text summarization to facilitate selection of relevant texts</LI>

<LI>
group support systems</LI>

<LI>
automatic indexing and abstracting of texts</LI>
</UL>
</UL>

<UL>
<LI>
<I>Capturing and securing knowledge to avoid it from getting lost</I></LI>

<UL>
<LI>
designing business processes such that knowledge generated in ongoing work
is easily and immediately captured</LI>

<LI>
implementing lessons learned processes</LI>

<LI>
organizational memories: knowledge integration, knowledge sharing, versioning,
contexts, high-level modelling languages for non-computer scientists</LI>

<LI>
knowledge extraction from texts</LI>
</UL>
</UL>

<UL>
<LI>
<I>Developing new knowledge</I></LI>

<UL>
<LI>
organizational measures for supporting and stimulating innovation</LI>

<LI>
information systems for supporting creative processes (exploration of data
spaces, visualization tools, etc.)</LI>

<LI>
data mining (from data, text, and the web)</LI>
</UL>
</UL>

<H2>
<A NAME="Important dates"></A>Important dates</H2>
Submission of full papers or short papers by July, 11, 1998
<BR>Acceptance notices mailed by August, 21, 1998
<BR>Final, camera-ready papers due by September, 25, 1998
<H2>
<A NAME="Submission format"></A>Submission format</H2>
Full papers may have up to 12 pages, short papers up to 5 pages, both in
an 11pt font and single-spaced. We accept either electronic submission
in Postscript or Word format, or paper submissions (in 4 copies) to the
following address:

<P>Ulrich Reimer
<BR>Swiss Life
<BR>Information Systems Research Group
<BR>Postfach
<BR>CH-8022 Zurich, Switzerland
<BR>Email: <A HREF="mailto:Ulrich.Reimer@swisslife.ch">Ulrich.Reimer@swisslife.ch</A>
<H2>
<A NAME="Program committee"></A>Program committee</H2>
Chair:

<P>Ulrich Reimer (Swiss Life, Switzerland)

<P>Co-chair:

<P>Michael Wolf (Swiss Bank Corporation, Switzerland)

<P>Members:

<P>Rose Dieng (INRIA, France)
<BR>Udo Hahn (University of Freiburg, Germany)
<BR>Thomas Herrmann (University of Dortmund, Germany)
<BR>Dirk E. Mahling (University of Pittsburgh, and Ernst &amp; Young, USA)
<BR>Katharina Morik (University of Dortmund, Germany)
<BR>Brian (Bo) Newman (Founder, Knowledge Management Forum, USA)
<BR>Franz Schmalhofer (DFKI, Germany)
<BR>Patricia S. Seeman (Group 21, Switzerland)
<BR>Rudi Studer (University of Karlsruhe, Germany)
<BR>Ulrich Thiel (GMD-IPSI, Germany)
<BR>Gertjan van Heijst (CIBIT, Netherlands)
<BR>Karl M. Wiig (Knowledge Research Institute, USA)
<BR>Betty Zucker (Gottlieb Duttweiler Institute, Switzerland)
<BR>- to be extended -
<H2>
<A NAME="Organization"></A>Organization</H2>
Ulrich Reimer (Swiss Life, Switzerland)
<BR>Michael Wolf (Swiss Bank Corporation, Switzerland)
<H2>
<A NAME="Conference secretariat"></A>Conference secretariat</H2>
Annemarie Nicolet (SI, Switzerland)

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