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http://research.swisslife.ch/pakm98.html

          The Second International
  Conference on Practical Aspects of
 Knowledge Management (PAKM98)
              29-30 October, 1998
                Basel, Switzerland

                         Supported by
   SGAICO (Swiss Group for Artificial Intelligence and Cognitive
Science) 
                           and the 
  Special Interest Group "Knowledge Engineering" of the German Computer
                            Society

                - Call for Papers -

Aims and scope of the conference 
Contributions sought 
Important dates 
Submission format 
Program committee 
Organization 
Conference secretariat 

Aims and scope of the conference

It is widely acknowledged that knowledge is one of the most important
assets
of organizations. Especially companies in industrialised countries with
high
wages can only compete on the global market when offering products that
are
based on advanced technology or when trading the technology itself, thus
having an advantage over companies in countries with low salaries. These
companies depend on highly educated and skilled employees as well as on
short innovation cycles, high flexibility and creativity. One of the
prerequisites
to achieving this is a systematic management of the key success factor
"knowledge". 

Knowledge Management is primarily an issue of enterprise organization
and
enterprise management but there are many central and important issues
which
can be supported or even enabled by state-of-the-art information
systems.
Consequently, approaches to Knowledge Management need to be rooted in
business and organization science as well as in computer science.
However,
conferences and workshops on Knowledge Management typically either cover
approaches from the first or the second area only. Although such events
are
certainly worthwhile we feel that bringing together people from both
areas and
giving them a forum for exchanging ideas will lead to Knowledge
Management
solutions that are much more useful and effective. 

The PAKM Conference is dedicated to that quite challenging aim. It will
bring
together people from both areas, namely 

      people who have an organizational perspective on Knowledge
      Management, e.g. have practical experience in introducing
Knowledge
      Management in organisations, or are concerned with more
theoretical
      approaches to managing the resource "knowledge" 

      people with an information technology point of view on Knowledge
      Management who, e.g., have developed tools for Knowledge
      Management, or are investigating on a more theoretical level
      technological frameworks for Knowledge Management 

Several sessions with a workshop-like character will serve as a forum
for
interaction. Each workshop will deal with a certain Knowledge Management
problem that calls for solutions on the organizational as well as on the
technological side. In this way, PAKM enables and supports interactions
and
information flows of the following kinds: 

      Organizational and management solutions often include processes or
      structures that hold a potential for employing computer-supported
      approaches to increase efficiency and/or effectiveness. Sometimes,
an
      information system is even mandatory for the whole Knowledge
      Management approach to work. Thus, participants from the
information
      technology area get the excellent opportunity to learn about
real-world
      requirements, to identify the organizational framework certain
kinds of
      information systems must take into account, and get new ideas
about
      what specific kinds of Knowledge Management systems are needed. 

      Technological solutions are useless unless they fit into a given
      organizational environment. Participants presenting their
technology
      approaches can get feedback on how well their systems meet
reality. 

      Organizational solutions often can benefit from making use of
      information technology. Thus, participants from the area of
      organizational and management solutions may find it valuable to
get
      feedback on where an additional usage of information technology
      could lead to improvements in their solutions. 

      Participants from the organizational and management solutions area
      have the opportunity to learn what kind of systems are
technologically
      feasible and may be inspired to envision completely new kinds of
      solutions to certain Knowledge Management problems. 

Additional to the workshop sessions each of the two conference days will
start with an invited talk. The conference will close with a plenary
session
where the main results from the workshops will be presented to all
participants.

Contributions sought

We seek original contributions that describe approaches to solve a
particular
Knowledge Management problem. The approach may be of a technological
nature, of a management/organizational nature, or a combination of both.
In
any case, to avoid toy 

problems and purely academic approaches being discussed, every paper
must
clearly describe the (real-world) problem being tackled and point out
the added
value of solving that problem. The paper should give a clear description
why
and how the presented approach solves the problem. It should further be
made
clear in which aspects the suggested approach is a new one. A very
important
requirement is that at least the essentials of the approach must be
presented in
a way such that it will be comprehensible by all participants, including
those
from the "other area" (e.g., information technology people in the case
you
describe an organizational solution). 

Submitted papers may be full papers with up to 12 pages and 30 minutes
presentation time, or short papers with up to 5 pages and 15 minutes
time for
presentation. 

All accepted papers will be presented at the conference. They will be
grouped
to (parallel) session according to the issues they address. The sessions
will be
held as workshops, i.e. with one or two people coordinating the whole
session,
and with making sure that there is ample discussion time. Depending on
the
number of papers allocated to a session it may last a whole day or even
longer.
The proceedings with all accepted papers will be available at the
conference. 

Possible workshop topics are the main topics listed below; papers may
address
one or more of the subtopics given, or may address other topics as well
as
long as they fit into the overall conference theme: 

      Building and maintaining an inventory of the knowledge available
in
      the organization (with people, in files, databases, documents) 
            setting up appropriate communication links between people,
            groups, departments to communicate what skills and knowledge
            they have 
            meta information systems 

      Bringing the knowledge existing somewhere inside or outside the
      organization to those places where it is needed 
            aligning organizational structures towards a knowledge
sharing
            community 
            group support systems 
            decision support systems, just-in-time knowledge delivery
            systems, electronic performance support systems 
            information retrieval: interest profiles, information
filtering,
            automatic text understanding, searching the world wide web,
            personal web agents 

      Making sure that available knowledge is reused and not reinvented 
            documentation and annotation of knowledge to facilitate its
            being assimilated by people who did not provide it 
            ontologies and enterprise data models to provide a common
            terminological framework 
            automatic text summarization to facilitate selection of
relevant
            texts 
            group support systems 
            automatic indexing and abstracting of texts 

      Capturing and securing knowledge to avoid it from getting lost 
            designing business processes such that knowledge generated
            in ongoing work is easily and immediately captured 
            implementing lessons learned processes 
            organizational memories: knowledge integration, knowledge
            sharing, versioning, contexts, high-level modelling
languages
            for non-computer scientists 
            knowledge extraction from texts 

      Developing new knowledge 
            organizational measures for supporting and stimulating
            innovation 
            information systems for supporting creative processes
            (exploration of data spaces, visualization tools, etc.) 
            data mining (from data, text, and the web) 

Important dates

Submission of full papers or short papers by July, 11, 1998 
Acceptance notices mailed by August, 21, 1998 
Final, camera-ready papers due by September, 25, 1998 

Submission format

Full papers may have up to 12 pages, short papers up to 5 pages, both in
an
11pt font and single-spaced. We accept either electronic submission in
Postscript or Word format, or paper submissions (in 4 copies) to the
following
address: 

Ulrich Reimer 
Swiss Life 
Information Systems Research Group 
Postfach 
CH-8022 Zurich, Switzerland 
Email: Ulrich.Reimer@swisslife.ch 

Program committee

Chair: 

Ulrich Reimer (Swiss Life, Switzerland) 

Co-chair: 

Michael Wolf (Swiss Bank Corporation, Switzerland) 

Members: 

Rose Dieng (INRIA, France) 
Udo Hahn (University of Freiburg, Germany) 
Thomas Herrmann (University of Dortmund, Germany) 
Dirk E. Mahling (University of Pittsburgh, and Ernst & Young, USA) 
Katharina Morik (University of Dortmund, Germany) 
Brian (Bo) Newman (Founder, Knowledge Management Forum, USA) 
Franz Schmalhofer (DFKI, Germany) 
Patricia S. Seeman (Group 21, Switzerland) 
Rudi Studer (University of Karlsruhe, Germany) 
Ulrich Thiel (GMD-IPSI, Germany) 
Gertjan van Heijst (CIBIT, Netherlands) 
Karl M. Wiig (Knowledge Research Institute, USA) 
Betty Zucker (Gottlieb Duttweiler Institute, Switzerland) 
- to be extended - 

Organization

Ulrich Reimer (Swiss Life, Switzerland) 
Michael Wolf (Swiss Bank Corporation, Switzerland) 

Conference secretariat

Annemarie Nicolet (SI, Switzerland) 
-- 
Jan Burse
Scheuchzerstr. 67
8006 Z�rich
tel: +41-1-364 17 66
E-mail: burse@cyberlink.ch