🚀 go-pugleaf

Thunder Seven (thunder7@mcs.com) wrote:

: Well kiddies-I gues sit is time fo rme to speak up. I am what I consider a
: "normal" MCS subscriber. Of course that might open me to flames from what 
: could be called the "petty dysfunctional", but what the hell-I am going
: to speak my mind wether some of the spinless like it or not. I have been
: on MCS for almost a year now, and I have found the service I have recieved
: to be quite good. I havent run into ANY of the hassles that ex-MCS subscribers
: whine about, nor have I run into anything that has been spoken about by people
: who seem to have nothing better to do than attack a man who is simply trying
: (and succeeding) to run a BUSINESS.

I would just like to add my .02 as well.  One thing that all to many 
times gets forgotten, is that being an ISP with a client base the size of 
MCS, problems will of course occur.  Nothin is perfect in life, and 
Internet Service follows that same rule.

Now, you might not like Karl, maybe he didnt cater enough to your ego, 
but thats not what he is there for.  He is a techie, true to the bone and 
so what if some of his social graces arent there, he gets the job done.

I have been an MCS customer, a SLIP customer for god almost two years 
now, and yes, things have gone wrong from time to time.  But I have gone 
through the channels, be it a semi-irritating non-emergency via 
support@mcs.com or if it was something life-threatening (at least in my 
realm) I gave them a call.  At all times these problems were resolved.

And, it should be noted that any problems I ran into on MCS over the
years were never that serious.  Every ISP has problems, didnt WWA just 
recently lose a whole load of email? I personally know one wwa customer 
who lost 5+ megs of it.

-SL

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