🚀 go-pugleaf

Phil N. Schuman (pschuman@interserv.com) wrote:

: I filled out the application and sent in a check - to the address listed.
: WWA moved downtown - and they now only check  the old PO box once a week.

This is no longer the case.  All mail from our old location is being
forwarded to our new downtown offices.

Our policy regarding mail sent to the old address is to create the
account anyway without having the check in hand.  We can take the
information over the phone or via fax.

: I was called today to say the account was setup and was faxed some info.
: The fax did not list the Lombard location and did not even have their new Chicago number.
: It also mentioned there were 2 Email POP servers and you had to put in the appropriate name,
: but which on was assigned to me?

I'm assuming you must have been faxed an old document and you have my
apologies.  I would be happy to send another fax if it isn't too late.

: I dialed into the Chicago site - but could not get past the password prompt.
: I tried calling the tech support number on the FAX (708) 367-1870,
: I think it was forwarded or disconnected - anyway - it was a fast busy.

I can't explain this situation.  Our main telephone number works fine
and the old number is being forwarded downtown as well.

Anyway, please try to reach our tech support department at
312-803-9923.  Our logs indicate you have valid login sessions from
3:40 PM today.  If you are having problems I'm sure we can resolve
them.

thanks,

dave
--
 David Vrona N9QNZ           +1 312 803 9921 (voice)  Internet: dave@wwa.com
 Computing Engineers Inc.    +1 708 367 1871 (data)  +1 312 803 9923 (fax)
 Home of WorldWide Access (SM), Internet services for the Chicagoland area.
 Send e-mail to info@wwa.com for information, or call +1 708 367 1871 (data).