🚀 go-pugleaf

Mike Leventhal <mleventh@mcs.com> wrote:

>I don't want to get into the flame war.
>I seem to like MCS, but darn it, it seems it's one thing 
>or another gliching which precludes my Internet use.  This or that
>is down.  I'm generally content with the explanations suggesting
>outside forces or expansion as causes. I'm not angry, but I *am* curious
>as to whether other Providers in the Chicago Area (or other areas for 
>that matter) are down as much.  Or, or down more.
>Anyone out there have experience comaping MCS with other Providers.
>This looks like a preposterously naive question, but subjective *and 
>interperate* resposese would be appreciated.  Thanks.

My experience with MCS was, that Karl always first points blame at the
user and rarely ever admits to any problems being on MCS's end. I
suspect that he also was going and fixing these problems and then
never admitting they existed..this last part is only specualtion by me
and some others, and I cannot prove, nor would waste my time trying to
prove it. I also didn't apprectiate Karl censorring which newsgroups I
was able to get (and I am not referring to warez groups) based on
..well, whatever someone you censors, bases these things on...beyond
my comprehension. 
Also, Karl,  in general  is rude and unhelpful to his users, is very
defensive and in general, acts like a horse's putute both in public
and private :-) (I became embarrassed having anything to do with him
or his service)

On the other hand, I find my current ISP, World Wide Access (WWA), has
an overwhelming tendancy to be friendly, polite and extremely helpful.
They are always willing to try and solve any problem that may arise,
and have never copped out by trying to tell me the problem was on my
end. 
Of course, I have rarely had any problems, since moving to WWA, and
have found the service to be excellent, in all respects. 
I did have to go through an initial period of adjustment, when I
switched ISP's....I didn't know it could be this good!!!  :-)

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