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Article #495

Re: did the uverse

#495
From: Cydrome Leader
Date: Sun, 13 May 2012 00:31
75 lines
3573 bytes
Cydrome Leader <presence@mungepanix.com> wrote:
> Adam H. Kerman <ahk@chinet.com> wrote:
>> Cydrome Leader <presence@MUNGEpanix.com> wrote:
>>>Adam H. Kerman <ahk@chinet.com> wrote:
>> 
>>>>If anyone gives a damn as to why I haven't been around for a few days,
>>>>AT&T forced me to convert from DSL to Uverse and it took a couple of
>>>>days to provision my service. I had to buy another device, but we'll
>>>>see if I get the promised rebate.
>> 
>>>>I got the technical explanation as to why I couldn't use my existing ADSL2
>>>>device: Because Uverse is provisioned from the exchange, not the central
>>>>office.
>> 
>>>>Also some bullshit about pair bonding and how they hard coded the MAC
>>>>address into my account.
>> 
>>>>C.L., did you actually get your DSL device to work? Please tell me how.
>>>>I really want to send this equipment back.
>> 
>>>uverse only works with the new modem.
>> 
>>>they send a replacement for the crushed one, but never gave me a return 
>>>label. 
>> 
>> The return label was included in the paperwork in the oversized envelope
>> in the box the new device came in. It has an empty box for RMA number
>> which I'd get from customer service if I wish to send it back.
> 
> damn you're good.
> 
>> If you haven't thrown out the paperwork, you've already got the label.
>> You should probably send it back so they don't charge you for it.
>> 
>> How much did they bill you for your device?
> 
> $100.
> 
> I got my first bill too:
> 
> Bill-At-A-Glance
> 
> Previous Balance                $  0.00
> Payment                         $  0.00
> Adjustments                     $  0.00
> Balance                         $  0.00
> New Charges                     $132.95
> Total Amount Due                $132.95
> 
> 
> Service Summary
> 
> Account Chages                  $100.00
> U-verse Internet                $ 32.95
> Total New Charges               $132.95
> 
> 
> Account Charges
> 
> One-Time Charges
> Internet Gateway                $100.00
> 
> U-verse Internet
> Monthly Charges Apr 19 / May 18 $ 29.96
> (Promotional Offer)
> 
> 
> What I'm not clear on is when do I get the credit if any for my previous 
> DSL service. I don't recall when it's payed until, since they keep not 
> mailing bills.

update!

so yes, they're now billing me for DSL aND uverse at the same time. stupid 
fuckers.
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From: Cydrome Leader <presence@MUNGEpanix.com>
Newsgroups: chi.internet
Subject: Re: did the uverse
Date: Sun, 13 May 2012 00:31:39 +0000 (UTC)
Organization: PANIX Public Access Internet and UNIX, NYC
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