🚀 go-pugleaf

Bruce Esquibel <bje@ripco.com> wrote:
>Adam H. Kerman <ahk@chinet.com> wrote:

>>Uh, Bruce, if you don't like calling every quarter to renegotiate your
>>bill, don't subscribe to Comcast.

>>So don't subscribe to Comcast expecting better customer service than AT&T.

>No, I'm expecting the worst, I never wanted Comcast in this house, but as
>they say, times are a changin'. The combination of using AT&T for phone and
>dsl with Direct for entertainment just was a poor value for us.

>I'm just hoping that in a couple years, when this contract is up that the
>Uverse will be available around here as a possible alternative. That might
>be another clusterfuck, but at least it's a choice.

If you are a Comcast subscriber, you definitely want to be in an area
in which they have competition from another cable provider or Uverse.

btw, if you ever cancel DSL, then revert back to AT&T, make sure you go
through their "winback" sales group, which will be extremely accomodating.
I don't think you'll be allowed to order DSL through the old DSL group in
future; they'll probably make you go through the Uverse sales group.

>The installation went fine, there really wasn't any way for them to reuse
>the direct cables, so he ran new from the pole to both rooms I wanted it
>installed in.

Where is your grounded point and first splitter, on the back wall or in
your basement? Like the phone company, they should aim for the same back
wall electric comes in at, but they are sloppy as hell about installing
coax and the drop.

>Like I said, the main objective was to have two internet connections in
>case either fails, and that part was accomplished.

When Comcast knocks out Internet, it's out for days at a time, because
they never commit small screwups. My DSL has been rock solid, but
relatively slow versus cable Internet.