🚀 go-pugleaf

Leo Hau wrote:
> 
> As far as my understanding TWAIN is a software standard not specifically to
> serial port. Nowadays many scanning input devices are using such as a
> common interface in applications DDE.
> 
> Too much just ask your supplier which will work and let them show you, or
> surf the net to the manufacturer and ask ???
> --
> Leo Hau
> Backoffice MVP, ECNE, Microsoft Site Builder Network Level 2
> 

So, I ask my vendor what color scanner to buy that will work with NT 4.0
WS. Vendor consults his Hardware Compatibility List (provided by
Microsoft) and sells me the HP 4P Scanner. After spending most of a day
trying to install it, I call HP, who says _they_ didn't put their
scanner on the list, Microsoft did. I find out, from an exhaustive
Internet search, that I can get this all to work with an Adaptec SCSI
card and drivers. Another call to the vendor and another $150.00 and I
spend two more days trying every combination of IRQ, PNP/noPNP, and some
unholy mantras to boot, all to no avail. The only "support" I'm getting
from this is a fellow on Usenet who posted a link: 
http://www.ahoynet.com/~scanman/sjonnt.htm#in32 

to some very good instructions (that I can't get to work).

I can't seem to resolve the IRQ conflicts I'm getting between the Olicom
PCI Token-ring  card, the Creative AWE SB32 sound card, and the Adaptec
1522b SCSI card.

TWAIN, SCSI and DDE are all standards, so why does Microsoft claim I can
run this hardware when I can't? And why didn't they write support into
the OS? Should not Microsoft be responsible for making the drivers
available if they put the device on the list? (HP didn't ask to be on
it.) HP will _eventuallly_ come up with a driver/card that will work,
I'm sure. Meanwhile, I'm stuck with Win'95 I guess.

Microsoft, Adaptec, and HP have all washed their hands of providing any
support for this hardware. Who's looking out for the consumer in this
marketplace?

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