🚀 go-pugleaf

Please help if you can.  I have a PC that crashes to a blue screen with this
error message at the top of the screen:

Invalid_work_queue_item ** Address 8014v6f0 has base at 80100000-
ntoskrnl.exe
Address 8014v6f0 has base at 80100000- ntoskrnl.exe
Address F7073a08 has base at f7070000 - lmoufltr.sys

Then all the dump info.

This PC crashes like this about once a week and all I can find on techNet
about it is:

INVALID_WORK_QUEUE_ITEM

(0x96)


This message occurs when KeRemoveQueue removes a queue entry whose flink or
blink field is null. This is almost always called by code misusing worker
thread work items, but any queue misuse can cause this. The rule is that an
entry on a queue may only be inserted on the list once. When an item is
removed from a queue, its flink field is set to NULL. This bugcheck occurs
when remove queue attempts to remove an entry, but the flink or blink field
is NULL. In order to debug this problem, you need to know the queue being
referenced. If the queue is one of the EX worker queues (ExWorkerQueue),
then the item being removed is a WORK_QUEUE_ITEM (see ex.h). This bug heck
assumes that this is the case. The bugcheck ex parameters are designed to
help identify the driver misusing the queue item.

The user states the all she had open at the time is Word and Exchange.

Can anyone help me solve this mystery.  If so thanks in advance

Mike King (msking@NoSpamteamicms.com)Remove NoSpam to e-mail.

Ingersoll CM Systems